Lazy, Unprofessional & Only Looking for a Quick Buck:
I would give no stars if possible due to Chuck's (the owner) immediate refusal to tow before having made a physical observation of the problem. A complaint to Triple AAA has been filed re. this sub. The car had gone off the dirt road during hard rains but still partially on the road. It was stuck in mud & simply needed to be pulled out. When he was asked how an assessment of the problem could be made without coming to the site, he would not answer the question & insisted on speaking to the AAA cardholder who was already at the site waiting. (No phone service was available there.) I had to fulfill his haughty demand by getting the cardholder on the phone. The cardholder also asked him about making a blind assessment & he finally agreed to come out. When asked what the name on the truck was, he said it was just a GMC & refused to give the company name. Once, arriving he took 30 min. to bs his way out saying a big truck wouldn't make it up here. I'm sorry but UPS trucks deliver to the door here! Needless, to say another tow company did the job without hesitation.
by Elizabeth on February 18, 2009