Worst Customer Service:
My Pentair pool heater was not working correctly so that contacted Apollo pools and Pepe called to set up an appointment to come out. He came out and tinkered with it and said it was fixed, but said we might need to replace a valve on the gas line if it continued to have issues. He said to call if the heater still did not work correctly after we replaced the valve. The heater still had issues, so I called Apollo pools to have Pepe come back out. It has now been four weeks of constant calling with no reponse from Pepe. His manager is very unhelpful and keeps telling me he has told Pepe to call. This is awlful customer service. I do not recommend them for any type of service. Stay away
by clayla on March 11, 2008