5 Stars:
If you dont have health insurance , or even with health insurance , this is where you need to be. Not only the Drs are nice and kind . they also very good doctors . I heard that Dr Pham graduated #1 in his class at Baylor Medical School in Houston .
by greensky on February 06, 2013
****If You Have More Than 68 Dollars In Your Account, PLEASE Go Elsewhere!******adline -- Make it brief and to the point.:
This is the ABSOLUTE worst establishment for health in all of the Dallas Fort Worth Area. Do not waste your time and energy going to this clinic
WAIT TIME IS RIDICULOUS! I came in at about 7pm and waited exactly 2 hours and 40 minutes to see a doctor... He gave me a 20 minute counseling session. O__O The facility is old, dingy and disgusting, probably dirty as well.
The OFFICE STAFF IS RUDE & INCOMPETENT. There is only one person authorized to pull files and this said office manager is ALWAYS "busy". If you call in regards to your medical records or documents that should be in your file be prepared for the runaround and a 24-48 hour turnaround time for a call back. Medical record are difficult to get faxed to other entities and if documents are requested of the office by fax, they DO NOT put this information in the clients file, instead they insist that they don't have it or didnt get it unless you are able to tell them the exact date and time that it was faxed to them... The medical records need to be audited because proper office notation in it are questionable (which is a HIPPA violation) and cost (in most states medical records can be purchased for less than 15 dollars, this clinic charges 25 plus)
It has taken me weeks to get this office to fax my insurance company all my medical records... I wish I wouldnt had an honest review and I wouldnt be in this situation where I have to call them everyday and go to the office every week for possible resolution, even though Im just getting the runaround.
by jwilliams on October 03, 2012