Autocomp Technologies
8515 North Fwy
HoustonTX77037
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Description
This company specializes in auto parts and supplies.
Member Reviews
Autocomp - would never recommend this company to anyone!:
1ST BAD EXPERIENCE: We waited a week for a computer. Late afternoon on a Friday, it finally arrived BROKEN! It was wrapped in tons of bubble wrap, but was broken on the inside - they had shipped it broken, it did not break in transit. So late Friday, with MY customer waiting for repair, I called Autocomp to let them know they had shipped a defect. Instead of saying, "I'm sorry about that, we'll send a driver out with a replacement right away", the OWNER, ALEX yelled at me, effectively called me a liar, and accused me of trying to make my case to get a new computer. WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED ANY WHERE!!!! We have spent thousands of dollars with this company; they send me a defective part late on a Friday putting MY customer in a bad position, and yell at ME??? Does this kind of behavior work in anyone else's business? It sure doesn't work in mine!
2ND BAD EXPERIENCE: They charged me COD for a computer which we had to return. Despite the fact that we have spent thousands of dollars with their company and are going to order a different computer for TWICE the price, they refused to waive the 20% restocking fee. So, Auto comp was told that we were not going to buy the other computer and will never do business with them again. (We found a customer friendly business, Standard Auto Parts, that had the correct computer for 1/2 the price.) We sent Autocomp their computer back a week after receiving their LATE shipment. In retaliation they refused to refund my credit card on file and are giving me IN HOUSE credit (on my COD acct). So, they have my money and my merchandise and are refusing to refund my credit card. In my business this is call THEFT.
2ND BAD EXPERIENCE: They charged me COD for a computer which we had to return. Despite the fact that we have spent thousands of dollars with their company and are going to order a different computer for TWICE the price, they refused to waive the 20% restocking fee. So, Auto comp was told that we were not going to buy the other computer and will never do business with them again. (We found a customer friendly business, Standard Auto Parts, that had the correct computer for 1/2 the price.) We sent Autocomp their computer back a week after receiving their LATE shipment. In retaliation they refused to refund my credit card on file and are giving me IN HOUSE credit (on my COD acct). So, they have my money and my merchandise and are refusing to refund my credit card. In my business this is call THEFT.
We've used this company for a few years. This is the second time I've gotten a failed ECM from them....:
We've used this company for a few years. This is the second time I've gotten a failed ECM from them. When I called about the problem today, the owner "Alex" called me back. He told me he would not return the junk computer he sold me because all white women lie! Way to do business "Alex".......I'll be sure everyone is aware of your scam tactics.
Information from the business
We are one of the largest Automotive Electronics Remanufacturer in North America providing quality Engine, Transmission, Body and other control modules to leading Auto Parts Supply Stores and Repair Shops. We have one of the largest computerized inventory of ECU, ECM, TCM, BCM, and other control modules in the world. We do provide fast overnight shipping to most U. S. cities and two to five...
