Blue Haven Pools & Spas
2201 Highway 6 S
HoustonTX77077
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Description
Blue Haven Pools offers pool building services. The company is committed to providing help during the entire building process starting with pool design all the way to finishing the swimming pool construction. The professionals use the latest techniques in building the pools and customers receive a lifetime warranty for the services provided.
Member Reviews
Beware! This company will give you ulcers, poor service and poor quality!:
BEWARE OF BLUE HAVEN POOLS!!! Once your contract is signed, they will treat you like dirt, not keep you informed of what they're doing, make modifications to the pool design you specified in your contract without informing you, and give you lower-grade equipment than what you paid for! I strongly recommend you stay away from this company! Key issues:
1. I purchased a $450 AquaPod pool remote, but was provided a $180 Spa-Side remote. I was told I could remove the remote receiver and return it for a refund, but that would void the warranty on my pool control center.
2. I had a waterfall installed. It has leaked since startup a few weeks ago and has yet to be repaired.
3. The flagstone coping I had installed has discolored after only 3 weeks and has yet to be repaired
4. The pool company broke all hose bibs on my house and several hoses/hose reels and won’t repair them. (~$400 damage)
5. Blue Haven refused to provide me with product manuals for the equipment it installed and told me to go online. The products are made by Hayward and other companies, but have Blue Haven labels, so I can’t tell which manuals to download.
6. The pool plaster type and color I selected in August was discontinued, but I wasn’t told this until after the tile and coping were installed, so I couldn’t match colors as intended.
7. The pool company destroyed and won’t repair a significant portion of my neighbor’s front yard.
8. 2 weeks after the pool was filled, the pump system started to fail. It has yet to be repaired. I can’t maintain water chemistry or circulate water to prevent freezing.
9. The pool company didn’t repair construction damage to my yard. This would have been okay, but it filled my yard with clay and didn’t compact it. It then rained and all of the clay turned to mud, flowing to the street and plugging drainage. (~$2500 damage).
10. The pool took 3.5 months (contract spec’d 35 days). There were only 2 days of bad weather to stall construction.
11. They'll give you rewards points good for buying things from their catalog, but the prices in the catalog are extremely inflated over the prices on their website. These reward points are a rip-off -- get it as a cash refund instead if you can.
1. I purchased a $450 AquaPod pool remote, but was provided a $180 Spa-Side remote. I was told I could remove the remote receiver and return it for a refund, but that would void the warranty on my pool control center.
2. I had a waterfall installed. It has leaked since startup a few weeks ago and has yet to be repaired.
3. The flagstone coping I had installed has discolored after only 3 weeks and has yet to be repaired
4. The pool company broke all hose bibs on my house and several hoses/hose reels and won’t repair them. (~$400 damage)
5. Blue Haven refused to provide me with product manuals for the equipment it installed and told me to go online. The products are made by Hayward and other companies, but have Blue Haven labels, so I can’t tell which manuals to download.
6. The pool plaster type and color I selected in August was discontinued, but I wasn’t told this until after the tile and coping were installed, so I couldn’t match colors as intended.
7. The pool company destroyed and won’t repair a significant portion of my neighbor’s front yard.
8. 2 weeks after the pool was filled, the pump system started to fail. It has yet to be repaired. I can’t maintain water chemistry or circulate water to prevent freezing.
9. The pool company didn’t repair construction damage to my yard. This would have been okay, but it filled my yard with clay and didn’t compact it. It then rained and all of the clay turned to mud, flowing to the street and plugging drainage. (~$2500 damage).
10. The pool took 3.5 months (contract spec’d 35 days). There were only 2 days of bad weather to stall construction.
11. They'll give you rewards points good for buying things from their catalog, but the prices in the catalog are extremely inflated over the prices on their website. These reward points are a rip-off -- get it as a cash refund instead if you can.
Information from the business
Houston swimming pool builder/contractor: new inground pools, spas, and major remodels with choice of standard and custom shapes, sizes, designs, and decorative features. Exclusive, high-tech features automate care, save water and energy, and purify with virtually no chlorine. 50+ U.S. offices with a name trusted by tens of thousands of homeowners since 1954. Free 44-page brochure, in-home...
The specialists at Blue Haven Pools provide advice on pool building and the customer can choose from a large variety of pool features including pool filtration systems, antimicrobial protection, salt generators, pool cleaner, heating systems and others. Blue Haven Pools also offers financing options for people who cannot pay the whole amount of money.
Affordable, custom, in-ground gunite designs from a name trusted by tens of thousands of U.S. homeowners since 1954.
Count on Blue Haven Pools & Spas to deliver affordable, state-of-the-art pools, spas, swim spas, renovations, and pool service with extraordinary value. Enjoy the peace of mind that comes from choosing the recognized industry leader in 30 states that's backed by rock-solid...
Count on Blue Haven Pools & Spas to deliver affordable, state-of-the-art pools, spas, swim spas, renovations, and pool service with extraordinary value. Enjoy the peace of mind that comes from choosing the recognized industry leader in 30 states that's backed by rock-solid...
Tags
Free Brochure & Estimate/Plan
Free Brochure
Exclusive Features Save Time Money Water & Energy
Free In Home Estimate & Custom Plan
Virtually Chlorine Free Purification
Display Pools
Custom Gunite Pools & Renovations
Affordable Gunite Designs & Remodels With Exclusive Features That Save Time & Money
Design Centers
Renovation Specialists
Estimate & Plan
100 Percent Financing Oac
Brochure &...
Free Brochure & Estimate/Plan
Free Brochure
Exclusive Features Save Time Money Water & Energy
Free In Home Estimate & Custom Plan
Virtually Chlorine Free Purification
Display Pools
Custom Gunite Pools & Renovations
Affordable Gunite Designs & Remodels With Exclusive Features That Save Time & Money
Design Centers
Renovation Specialists
Estimate & Plan
100 Percent Financing Oac
Brochure &...
