Bourbon Street Limo

My wife and I booked Bourbon street limo for our wedding. We paid for 3 hours; this included transport from the hotel we were getting ready to the church (individually), then transport from the church to the reception.

The limo arrived on time, and picked us up individually and delivered us to the church. The limo radio did not work and the window tint was beginning to peel from several of the windows.

After dropping us off at the church, the limo left. It was to our surprise as a newly married couple walking out of the church that our limo was gone. In essence we paid for 3 hours, but only got 1.5. We scrambled in the moment to get a ride to the reception to our own wedding and it was extremely embarrassing.

We called the following Monday to inquire about a partial refund and the company adamantly refused. Not accommodating at all and unwilling to correct their mistake.

CONSIDER YOUR SELF WARNED. DO NOT DO BUSINESS WITH THIS COMPANY.

Absolutely DO NOT use this company! BEWARE! They will OVERCHARGE YOUR CREDIT CARD! The owner is a thug that treats you like s***! The "party bus" was filthy dirty, TV didn't work and looked like a pimped out piece of trash. The driver was 45 minutes late and we arrived at our event just as it was ending! When we called to talk with the "manager", who is actually the owner (although he denied it) he yelled at us and didn't care at all about anything we said. Even called us foul names. Extremely unprofessional, trash. Stay far away from this company and all the other names it goes by! Only gave it a star because I had to.

This company is run by THUGS! Arrived 20 min late. Dirty limo used cups, beer bottles in the limo. I was taking my kids to a Christmas Teddy Bear Tea and was afraid to touch anything in the Limo. Then the supervisor threatens me after I filled out a survey complaining about the horrible service and dirty limo. He has called me 5 times after 10pm!!! from a blocked number. I called the driver and he tells me his supervisor is Mr. X. Beware, these people are thugs and use scare tactics to threaten consumers.

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