Caribbean Blue Pools & Spas

Since 1998, Caribbean Blue Pools & Spas has been recognized within the swimming pool industry as a recognized leader. Our mission is to serve our customers with the highest quality product, overwhelmingly professional service, and level of trust that has allowed us to be the reason over 1,000 customers have chosen to build their backyard water dreams with Caribbean Blue Pools & Spas. We offer...

Mark the owner came out to our home to quote a liner replacement for our inground pool. We knew this wasn't an easy job based on other installers, but Mak insisted he had the solution. He gave us a price, we agreed. He then told us someone would call from the liner mfg and come out to measure for the liner. Not only did no one call but neither Mark nor anyone from his office would call us back. After a week of trying to reach him, we had to find another installer, NOW it's very late in the season. Mark is full of BS...don't promise something and run away. Be a professional and confront the customer. I certainly would not trust this man or his company... regardless of other reviews!

Caribbean Blue Pools did a reno on my 20x50 Inground pool in June 2007. They did an excellent job at the onset and Mark was very involved. Jay, his brother, the service manager, is far from competent and reliable. They installed a Jandy Aqualink system. The remote control broke after the first year and when I called every other week from May thru August, they finally gave me a replacement at the END of the season. When they opened the pool in 2009 I complained about fading and staining of the Gunite surface. Jay stated that poor distribution of chemicals caused this and it was my fault. They refused to do anything about it. I used them to open and close my pool for 3 seasons and as the price went up and the quality went down I have since moved on. Now, the entire pool surface (THE SIDES/WALLS TOO), is blotchy, discolored and faded in all areas. Poor or unequal distribution of chemicals would cause "spot staining" in that area, NOT the ENTIRE pool surface. I am extremely displeased. The entire pool needs resurfacing now and they refuse to fix the problem. My neighbor, who I got the recommendation from, had the same problem and after her nagging for two years, they finally resurfaced her pool. They refuse to return my calls. Their pricing is fair and they do a great job at the onset but don't have a problem afterwards.....they will ignore you once they have gotten your money.

Caribbean Blue Pools & Spas is the leading custom swimming pool design and landscape design company in the NJ/NY tri-state area.

Tags

The Ultimate Gunite Pool
Svc
Ultimate Gunite Construction
Installation

In an industry that's gone increasingly corporate and public, we're happy to say we're still a privately-owned, independent pool builder based in Kinnelon, New Jersey. We're insured, bonded and licensed to work in the tri-state area, and offer more than 20 years experience building inground pools in the tri-state area. We're also members of the National Spa and Pool Institute. How did we get...

We'll create that custom gunite pool surrounded by palm trees and waterfalls, or assist you in building that custom vinyl liner pool that will save you money - or anything in between. We truly are the best pool design and construction company in the area.