Lied to...:
Our story is a long one. Suffice to say, please, please be sure to get ANY promises they make IN WRITING!!! We were encouraged to replace the head on my wife's 1.4 carat solitaire wedding ring, being told that we would never have to worry about broken prongs again. We lost the diamond because not one, but TWO prongs sheared off the new head, completely unnoticed by my wife. We were told today that the salesperson who sold us the new head no longer works at the store and Carl Greve won't stand behind their promise.
by bobmc on August 05, 2010