Chase
100 N 1st St
BurbankCA91502
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Description
Since 2011 the company has been providing Business Management.
Member Reviews
Busy Bank...:
And yet they still manage to run everything smoothly. I've been to different locations where they pretty much lose control of the crowd but in this location everyone was pretty much in and out! :)
Chase - your Wamu customers away!:
Wamu was headed downhill for a long time already, which is why they had to be rescued and bought out by Chase, but things are definitely not improving since the buyout.
As a customer of Wamu for 12 years, this Burbank branch was the straw that broke the camel's back. They exemplify the WORST in customer service that could ever possibly be found in a bank, and that's saying a lot about a bank in today's market.
Their tellers are rude and uncaring, assuming you can even understand what they are saying in the first place. Their branch managers and assistant managers are even worse - their attitude is that they are so big, you will stay or go, it doesn't make a difference to them because another customer will be along shortly if you leave.
In a hurry? Don't go to this branch! I have never seen more than 2 teller's working at once in this place, unless a customer complains, and there are usually at least 5 or 6 people in line at all times. Forget about asking for any of the 4 or 5 people sitting around behind the counter to help out - apparently it's only their job to drink coffee and talk about the customers when they think you can't hear them.
Do yourself a favor - find another bank. Wamu is gone and Chase doesn't care.
As a customer of Wamu for 12 years, this Burbank branch was the straw that broke the camel's back. They exemplify the WORST in customer service that could ever possibly be found in a bank, and that's saying a lot about a bank in today's market.
Their tellers are rude and uncaring, assuming you can even understand what they are saying in the first place. Their branch managers and assistant managers are even worse - their attitude is that they are so big, you will stay or go, it doesn't make a difference to them because another customer will be along shortly if you leave.
In a hurry? Don't go to this branch! I have never seen more than 2 teller's working at once in this place, unless a customer complains, and there are usually at least 5 or 6 people in line at all times. Forget about asking for any of the 4 or 5 people sitting around behind the counter to help out - apparently it's only their job to drink coffee and talk about the customers when they think you can't hear them.
Do yourself a favor - find another bank. Wamu is gone and Chase doesn't care.
Information from the business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Tags
Chase Bank ATM
Chase Bank ATM
CHASE Bank provides credit cards, mortgage, commercial banking, auto loans, investing and retirement planning, checking, student loans, and business banking. Chase what matters!
