Horrible travel agent!:
If I could give zero stars, I would! We had a HORRIBLE experience with Concordia Travel Center. I did not know that they book everything through Travel Impressions, and apparently they are owned by American Express. I will make sure to contact them directly with this complaint. Lisa at Concordia Travel Center failed/neglected to tell me that we needed visas to travel on the vacation package she booked for us, and because of that, we were stuck 2 nights at the connecting flight location to obtain the required visa. This not only cost us additional hotel and travel expenses at the connecting flight location, but we also lost 2 nights of hotel at our original travel location, which was at about $1,000 per night, and we also had to pay an additional $800 for re-booking the connecting flight 2 days later. HORRIBLE TRAVEL AGENT!
by Princeton Notary on January 23, 2014
Awesome service:
Had the opporturnity to work with Lisa and Sue of Concordia Travel in Sept of 2011 and they were spot on with their recommendations!!
Just came back from an amazing vacation!
They are professional and courteous along with being extremely knowledgeable.
I would and have all ready recommended them to all my family and friends.
Thanks girls for a great vacation and a fantastic experience.
Anyone looking to travel should definitely contact Concordia Travel Center.
They are the best!!!!
by am25 on January 04, 2012