Can you say "Sucker"?:
Wow I feel like I got off easy after reading some of these reviews... but here it goes. They "aqcuired" a $50 deposit for us to make an appointment for our wedding... supposed to be 100% refundable. Well guess what.. it isn't... goes to store credit. Liars and cheats.. nothing more.. nothing less. Please take my advice (and the advice of pretty much everyone else on here) and pass on Crystals... unless you enjoy getting robbed.
by Jason Elsner on May 27, 2009
Amazing service:
I would REALLY recommend this flower shop! It has amazing flowers and just beautiful. The owner Carol has really put all her time in making it wonderful. I was first there as a customer, then i went for my wedding. I almost went somewhere else, but really this made my WEDDING the best yet! i would really go again!
by emily on May 25, 2009
No business sense & no intergrity:
After using Crystal Flower Shop, La Grange,IL I was absolutely dissatisfied!! Let's starting with the incorrect contracts, the miscommunication with deliver times before the wedding, the tardiness at both the house and church delivery was not enough. The HORRIBLY dressed owner, Carol and her daughter (who both literallly, just rolled out of bed) deliveried an incorrect order 15 mins. AFTER my wedding was suppose to have STARTED.
I paid extra because of their errors for STRESS and AGGRIVATION!
by Maria on December 05, 2007
Just Bad Bad Bad Business!:
I almost used this flower shop for my wedding flowers. After 4 months of false promises, un-edcated and un-trained staff, numerous appointments and the Owner-Carol deciding that she no longer wants to "honor" the contract they gave me becuase they "mis-quoted" me. How was that my fault!! She re-quoted me almost $1300.00 more than what I was originally quoted. This became a BBB issue. Brides, if you read this, do not waste your time on this company!! They are only it to scam their customers! They do not care about you, they only care about the money!! There are so many other florists out there. This is not one I would reccommend!!!
by janis on May 18, 2007