DecorPlanet.com

DecorPlanet.com is the leading retailer of luxury bathroom furniture, bathroom vanities, toilets, tubs, shower panels, bathroom accessories, and other bathroom and kitchen products. We are most known for our unparalleled selection of modern bathroom vanities, contemporary bathroom vanities, and antique bathroom vanities. Because we are direct importers of bathroom vanity furniture, you will...

I ordered a rather expensive double wide illuminated medicine cabinet. When I opened the box to install the product I found that 2 parts were missing or broken (a rubber door bumper and a plastic cabinet corner). I've had to request replacements now for several months. On 3 occasions the incorrect parts were sent. In the past month Decor Planet has become non-responsive. When I asked to chat with a supervisor of the Customer Support team was placed on hold for 8 minutes with the rep coming back saying she would have her supervisor call me back as soon as she wrapped up with another customer . . . that was 4 days ago.

Decor Planet seems to carry a quality product selection at competitive prices but if you have a problem it seems their prices are not worth the hassle of getting the appropriate support. When you purchase a $1,000 cabinet . . . one expects a quality product with all the parts. Now . . . having a cabinet that is missing parts seems to have turned into a unwarranted nuance. Be aware . . . things may not be as hoped for.

DecorPlanet.com is the leading retailer of luxury bathroom furniture, bathroom vanities, toilets, tubs, shower panels, bathroom accessories, and other bathroom and kitchen products. We are most known for our unparalleled selection of modern bathroom vanities, contemporary bathroom vanities, and antique bathroom vanities. Because we are direct importers of bathroom vanity furniture, you will...