The good, the bad and the ugly.:
Our reception was in April 2009. We contracted an elaborate, delicate and intricate design from Delicious Cakes and were assured they would deliver our dream cake. We paid an increased amount for this design. We remained in contact through emails, phone calls and face to face meetings between September 2008 - April 2009. At no point were we told that they could not replicate the design we wanted.
They did not honor their obligation and after looking at the attached pictures, it is reasonable to surmise they never had any intention of delivering the design we contracted.
Pictures can be found at:
The first picture is what the middle layer was supposed to look like - it was to be an exact replication (minus the scrolls). The second picture was what the flower on the top tier was to look like - an exact match to our wedding invitations. The third picture is what I saw the day before the reception. The fourth picture is what was delivered - late, after guests had already arrived.
Yes, the cakes are delicious but unless you want to run the risk of your reception being ruined because of the cake, think twice about ordering from Delicious Cakes. Had I not demanded to see the cake before its delivery, a monstrosity would have arrived. I had to spend the entire day before the reception in conflict with the management and even the owner of Delicious Cakes, demanding the cake be redone. In the end, what was delivered was not what we contracted and paid for.
As you might know, planning a wedding reception is stressful enough without having to deal with the likes of Delicious Cakes.
by parisbruletil1994 on July 06, 2009