Embroidery Zone

Embroidery Zone was founded in 2008, and is located at 3320 Silas Creek Pkwy in Winston Salem.

I have never been treated with such disrespect and an obvious lack of customer service focus. The first time I visited the work was terrible. It was not centered and the fabric that I had embroidered was frayed around the work. This time, my item was not completed on time. When I called to inquire why I was told the following things: "we never have things ready before noon or 2", " we have more customers than just you", and when I explained I was told it would be ready "any time Tuesday" I was told " you obviously did not listen to what we said". Then I was asked "well do you want us to do it or not" Once arriving to get my item after asking them not to do the embroidery, I asked to if the gentleman ( and I use that term loosely) was the owner and he replied "that is none of my business", and told me that I could not have the card of the "other owner". Again, I NEVER go this place again and I recommend if you have the option to go ANYWHERE ELSE, DO!!!!!