Forplay Catalog Inc
9440 Gidley St
Temple CityCA91780
Payment Methods: Visa
Open
- Sunday
- Closed
- Monday
- 8:00am-4:00pm
- Tuesday
- 8:00am-4:00pm
- Wednesday
- 8:00am-4:00pm
- Thursday
- 8:00am-4:00pm
- Friday
- 8:00am-4:00pm
- Saturday
- Closed
- Average Rating
- Total Reviews
- (9)
Recommended
0
Not Recommended
2
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Description
Forplay Catalog Inc is located at 9440 Gidley St, Temple City, CA. This location is in the Rosemead neighborhood. This business specializes in Mail Services and Lingerie.
Member Reviews
AWFUL Customer Service:
My conflict with Forplay Catalog occurred almost 2 years ago, but I am still so angry that I will post here so that potential customers are warned.
I ordered a dress, $130, for my sorority formal in spring of 2007, which is a lot of money to part with for a college kid. The formal was scheduled for the first weekend of May, and I ordered the dress 7 weeks prior.
After 5 weeks of not receiving anything, I began calling. I got no where with the customer service. They kept telling me it had been shipped, however, when I contacted UPS with the tracking number, UPS notified me that only a label had been printed and that the item was NOT, in fact, shipped. I called Forplay back and told them this, and they told me they would put the dress in the mail THAT DAY and that I would have it in time for my formal. Another week passed and still no dress.
I was furious. But I loved the dress so I called every day of the week before my formal. After finally waiting until the Thursday before the weekend of my formal, I requested that they overnight it. They agreed, but then tried to charge me for the overnight service. I said I was not going to pay, that I had waited over 6 weeks for my dress, and it was their responsibility to get me my dress.
The night before my formal, still no dress. I called, and canceled my order. Or so I thought. The woman on the line told me she had canceled the order, however, on or about June 6th, I get an e-mail from UPS saying that UPS has tried to deliver the item. Wonderful. It arrives 12 weeks after I order it, and 5 weeks AFTER the occasion for which I wanted the dress.
By that time, I had graduated and moved out my senior year residence. UPS, to my knowledge, returned the dress to the sender, Forplay.
And then I had to begin the obnoxious process of filing a fraud claim with my credit card company. Thankfully, I had kept phone records (I called Forplay over 40 times about the matter), I had the old e-mails, the various UPS tracking numbers issued to the order, the e-mails fro Forplay, and written notes on my phone conversations with the incompetent (I'm positive they were borderline mentally challenged).
To this day, I still do not know if my account was credited for the amount of the dress and the corresponding finance charges.
i DO NOT recommend this company. They are completely irresponsible. I tried several times, being MORE than civil, when inquiring about my order. But when it was clear that they had no intention of satisfactorily dealing with the issue, I became furious. They will be irresponsible with your money and your order.
I ordered a dress, $130, for my sorority formal in spring of 2007, which is a lot of money to part with for a college kid. The formal was scheduled for the first weekend of May, and I ordered the dress 7 weeks prior.
After 5 weeks of not receiving anything, I began calling. I got no where with the customer service. They kept telling me it had been shipped, however, when I contacted UPS with the tracking number, UPS notified me that only a label had been printed and that the item was NOT, in fact, shipped. I called Forplay back and told them this, and they told me they would put the dress in the mail THAT DAY and that I would have it in time for my formal. Another week passed and still no dress.
I was furious. But I loved the dress so I called every day of the week before my formal. After finally waiting until the Thursday before the weekend of my formal, I requested that they overnight it. They agreed, but then tried to charge me for the overnight service. I said I was not going to pay, that I had waited over 6 weeks for my dress, and it was their responsibility to get me my dress.
The night before my formal, still no dress. I called, and canceled my order. Or so I thought. The woman on the line told me she had canceled the order, however, on or about June 6th, I get an e-mail from UPS saying that UPS has tried to deliver the item. Wonderful. It arrives 12 weeks after I order it, and 5 weeks AFTER the occasion for which I wanted the dress.
By that time, I had graduated and moved out my senior year residence. UPS, to my knowledge, returned the dress to the sender, Forplay.
And then I had to begin the obnoxious process of filing a fraud claim with my credit card company. Thankfully, I had kept phone records (I called Forplay over 40 times about the matter), I had the old e-mails, the various UPS tracking numbers issued to the order, the e-mails fro Forplay, and written notes on my phone conversations with the incompetent (I'm positive they were borderline mentally challenged).
To this day, I still do not know if my account was credited for the amount of the dress and the corresponding finance charges.
i DO NOT recommend this company. They are completely irresponsible. I tried several times, being MORE than civil, when inquiring about my order. But when it was clear that they had no intention of satisfactorily dealing with the issue, I became furious. They will be irresponsible with your money and your order.
Information from the business
Forplay Inc specializes in clubwear, swimwear, fetishwear and costumes.
Buy Wholesale Clubwear and Sexy Dresses, Lingerie, Shoes, Costumes & more at Forplay. Sexy clothing for women!
