Do not take your pets here:
UPDATE: Animal control called me back and they're not even licensed!! Expired a long time ago
HORRIBLE Experience!!! They admitted to messing up and wouldn't even refund us for the dog they messed up big time on. The receipt even stated what was suppose to be done, the front desk guy who put the order in, came out and showed the "groomer" I'm assuming what it was suppose to be and she said "oh, well that was a mistake".. a mistake to shave my dog down to bald when it was suppose to be a little trim (tight tidy!?).. and both said their policy isn't to refund and said they don't care if we post on social media, or give bad reviews, "we're keeping the money and you can go f@!k yourself" is what they told us. I posted a live facebook video and they still didn't care. Said take it up with "Rosie" the owner. We will NEVER use them again. I even called the other groomers who referred Franko's because they knew Franko's was open and told them what happened and they said they won't be referring people to Franko's in the future either!... Do Not Take your pets here! On top of that, my dogs were scared to come out of the kennel.. why!? They've never ever been scared by any groomer and were shaking and I had to go get them out of the kennel
by Elaina Hatch on June 11, 2020