Fredy KIA
11711 Gulf Fwy
HoustonTX77034
Payment Methods: Visa, MasterCard, American Express, Discover, Cash, Check, Finance Plan
Open
- Sunday
- Closed
- Monday
- 9:00am-9:00pm
- Tuesday
- 9:00am-9:00pm
- Wednesday
- 9:00am-9:00pm
- Thursday
- 9:00am-9:00pm
- Friday
- 9:00am-9:00pm
- Saturday
- 9:00am-9:00pm
- Average Rating
- Total Reviews
- (70)
Recommended
0
Not Recommended
1
Open Map
Description
Welcome to Fredy Kia, Proudly Serving Baytown, Pasadena, Sugar Land and the surrounding areas
Where We're More New Kia Models
In addition to providing the drivers of Houston, Texas with a cornucopia of new Kia Optima, Sorento, Soul, Rio, Forte vehicles and used cars, we at Fredy Kia are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits...
Where We're More New Kia Models
In addition to providing the drivers of Houston, Texas with a cornucopia of new Kia Optima, Sorento, Soul, Rio, Forte vehicles and used cars, we at Fredy Kia are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits...
Member Reviews
do go there please:
o my god the reviews are fake on here.
please please do not go there to buy a car. i went there looking for a car and they lied to me about the price and about the history on the car. and to top it all off the loan they wanted to give me was at 15%. i was already aproved for a loan through my own bank and told them that i was going to go with them. they went ahead and put the loan through with well fargo even after i told them not to several times. even after several tries to get them to admit there mistake they will not own up to it. the car will not stop leaking oil i have been up there three times to try to get it fixed with no luck. so all i ask is that you avoid the place all together if you want to be treated with respect after the car has left the lot.
please please do not go there to buy a car. i went there looking for a car and they lied to me about the price and about the history on the car. and to top it all off the loan they wanted to give me was at 15%. i was already aproved for a loan through my own bank and told them that i was going to go with them. they went ahead and put the loan through with well fargo even after i told them not to several times. even after several tries to get them to admit there mistake they will not own up to it. the car will not stop leaking oil i have been up there three times to try to get it fixed with no luck. so all i ask is that you avoid the place all together if you want to be treated with respect after the car has left the lot.
Buyer Beware:
Review: Short and simple. Look at the car lot!!
It was part of a great dealership that was bought by the present owner and turned into tote note dealership. We know this now. My wife and I had a deal from another dealership in hand. We should have known better to stop in but they were closer to home. The salesman promised the same deal as we had shown him. That was until we got to finance. The slick finance tricked us into a 500.00 loss and unnecessary credit dings which we ended up on their costly KIA finance. I managed to acquire financing at a reasonable 4.5% with ease after the ordeal. After finding that I was charged 500.00 more, I returned to the dealership and it was explained that that was still a good and the dealership lost money. As for the credit part, their answer was that I should have had my credit arranged before buying.
Service is smiling and full of excuses on why it takes days for simple warranty work. Apparently, they do not network with other dealers. Warranty parts are ordered from KIA and that is why the extra days. BUT bring it in there for something that will make the dealership money and it will be out in a jiffy. My last outcry is when I lost 3 days of work because of a bad battery under warranty. I am in sales and I travel to my accounts. I was told they are one of the largest parts dealers in the city and they sell to all of Houston and no dealership had a battery for my car. Frustrated at the end of the 3rd day, I called 3 dealerships. I was told by one of the dealership that all KIA dealers are able to look into the local networks to see available parts at any other dealership. All had a battery (27 batteries in all) that could have been picked up and used as warranty. It was just cheaper to have a warranty battery delivered from KIA and that cost me money and time. This was just the last of 4 instances with this dealership. In the 8 months of ownership, there has been around 6 to 7 unnecessary days this dealership has had this auto waiting for warranty parts. The last time I came in, I was given a dirty van to use because I raised such a stink. I did not use it because I would have to transfer all my files from car to car and it smells bad.
To end this and I admit I was furious. I demanded to see the owner. The main point of the interview was about the warranty service. I first tried to explain my frustration about the credit dings and his answer was also that I should have had credit arranged. About losing 500.00 on the deal he said nothing said and when I told him about the reviews I found about Fredy KIA on the internet, he had from other customers, all he said was he was insulted and asked us to leave. I never got to the service issue and sent a complaint to KIA.
Pros: Staff is as friendly
Cons: Finance and Credit Tricks, No warranty parts on hand, Long wait for warranty repair, Owner has used car sales tote note attitude
It was part of a great dealership that was bought by the present owner and turned into tote note dealership. We know this now. My wife and I had a deal from another dealership in hand. We should have known better to stop in but they were closer to home. The salesman promised the same deal as we had shown him. That was until we got to finance. The slick finance tricked us into a 500.00 loss and unnecessary credit dings which we ended up on their costly KIA finance. I managed to acquire financing at a reasonable 4.5% with ease after the ordeal. After finding that I was charged 500.00 more, I returned to the dealership and it was explained that that was still a good and the dealership lost money. As for the credit part, their answer was that I should have had my credit arranged before buying.
Service is smiling and full of excuses on why it takes days for simple warranty work. Apparently, they do not network with other dealers. Warranty parts are ordered from KIA and that is why the extra days. BUT bring it in there for something that will make the dealership money and it will be out in a jiffy. My last outcry is when I lost 3 days of work because of a bad battery under warranty. I am in sales and I travel to my accounts. I was told they are one of the largest parts dealers in the city and they sell to all of Houston and no dealership had a battery for my car. Frustrated at the end of the 3rd day, I called 3 dealerships. I was told by one of the dealership that all KIA dealers are able to look into the local networks to see available parts at any other dealership. All had a battery (27 batteries in all) that could have been picked up and used as warranty. It was just cheaper to have a warranty battery delivered from KIA and that cost me money and time. This was just the last of 4 instances with this dealership. In the 8 months of ownership, there has been around 6 to 7 unnecessary days this dealership has had this auto waiting for warranty parts. The last time I came in, I was given a dirty van to use because I raised such a stink. I did not use it because I would have to transfer all my files from car to car and it smells bad.
To end this and I admit I was furious. I demanded to see the owner. The main point of the interview was about the warranty service. I first tried to explain my frustration about the credit dings and his answer was also that I should have had credit arranged. About losing 500.00 on the deal he said nothing said and when I told him about the reviews I found about Fredy KIA on the internet, he had from other customers, all he said was he was insulted and asked us to leave. I never got to the service issue and sent a complaint to KIA.
Pros: Staff is as friendly
Cons: Finance and Credit Tricks, No warranty parts on hand, Long wait for warranty repair, Owner has used car sales tote note attitude
Information from the business
$495 Down / $75week Call Today
Welcome to Fredy Kia, Proudly Serving Baytown, Pasadena, Sugar Land and the surrounding areasWhere We're More New Kia ModelsIn addition to providing the drivers of Houston, Texas with a cornucopia of new Kia Optima, Sorento, Soul, Rio, Forte vehicles and used cars, we at Fredy Kia are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits...
Fredy Kia is committed to providing outstanding quality customer service. We have made a commitment to the highest quality s...tandards in the automotive industry. It takes going above and beyond all competitors, and focusing, each and every day, on the hundreds of details that add up to an unparalleled automotive ownership experience. We focus on the little things to provide a high quality...
Welcome to Fredy Kia, Proudly Serving Baytown, Pasadena and Sugar Land Drivers
Where We're More New Kia Models
In addition to providing the drivers of Houston, Texas with a cornucopia of new Kia Optima, Sorento, Soul, Rio, Forte vehicles and used cars, we at Fredy Kia are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle...
Where We're More New Kia Models
In addition to providing the drivers of Houston, Texas with a cornucopia of new Kia Optima, Sorento, Soul, Rio, Forte vehicles and used cars, we at Fredy Kia are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle...
