Frontier Tires

Frontier Tires was founded in 1999. Frontier Tires specializes in Retail - Automotive Tires.

Does not get much worse than this. I needed tires exchanging on wheels which were off the car and then have the wheels balanced. The wheels were spotlessly clean as they were under two years old and apart from keeping them nice I had power washed the insides and outside when I removed them before I put them onto the leather upholstery of my other car.
I had asked the person there if they carried similar weights as were on there and he told me he did not but that he had other weights which would balance the wheels perfectly and being on the inside would be hard to see that they were not oem. When I went back to pick up the wheels they were generally dirty with oily marks and a dirty water residue.
I wiped them off before putting them into the car and noticed scratch lines parallel and about 1/2" from the edges of the rims. The scratches were all in similar positions. I told them I was very unhappy and their
response was that they are not responsible for any damage that they do to customer's property, and claimed that there was a notice to that effect. He walked me to the back of the shop and pointed it out.
This itself was very grimy and difficult to read. Also it was not readily visible to customers entering the premises. I told them that regardless of that what they had done was caused by total negligence as opposed to accidental.
I was told the scratches could be buffed out. As they were deep enough to catch my fingernail, they would also need repainting and clearcoating. These wheels were aluminum painted silver and clearcoated, oem wheels from a VW GTI. As I was driving away I remembered seeing an original weight on the wheel, but at the time I was annoyed about the damage and did not look further. I stopped and examined the wheel insides and sure enough they were not balanced. I asked why not and one of the staff said they could not balance that type of wheel. I asked how come I was told it would be no problem
when I had brought them in. The guy who had originally told me that came up and said he was glad he was not old as it makes people very irritable. I told him if it was his wheels he would be more than irritable. He then told me that if I brought the car back in a couple of days
he would try and get some weights and balance them. That was the first offer to do anything about anything, but did not instill any confidence and really I did not ever want to go back there again. I had them balanced at a competitor up the road who I should have gone to in the first place. For gross negligence bordering on vandalism and an attitude to go along with it it does not get much worse. If I had not read the other reviews here I would have been put off from even going in simply because of the state of the place. I notice the other reviews were relating to used tire purchases. I would guess that these people were either going to sell their car or wanted some cheap tires to put on maybe steel wheels and don't care about devaluing their vehicle with damaged rims.

New & Used Tires Minor Auto Repair