Furniture 4 Less

My fiance and I went to this store to purchase a bedroom set and we paid cash for a set to include a full bed, 2 night stands, a dresser with mirror, and a gel memory foam mattress. We gave them $700 cash down on a Saturday and was told the furniture would be delivered first thing Tuesday (LIE # 1). Got a call Monday saying furniture would be delivered between 4:30pm-7pm (LIE #2) I am at Target Tuesday at 1:30pm & get a call saying the delivery is at our apartment. No one called to inform us of it arriving early. Paid remaining balance of $524 in cash . Then they deliver a regular pillow top spring mattress, no gel foam (LIE #3). Once again no call from anyone at the store saying the mattress we paid for was not in stock TOTALLY UNPROFESSIONAL). Called store and was told by the original salesman Raymond Chavez the mattress would be delivered to us the upcoming Saturday and he would call Friday but no later than Saturday morning to confirm. (LIE #4) Not only did he not call he had Friday off and there was no notes left in the computer about our order. Then the lady who answered the phone said the mattress would not be available until another week at the earliest. (LIE # 5) To make a long story short we never received the gel memory foam mattress. This store is very unprofessional and has no idea of what good customer service consists of. The employees will tell you lie after lie just to get you off of the phone or to not deliver the service they promised at the time of the sale. I would not suggest this store to my worst enemy!!!!!!!!!!!!!!!!! Do not shop here but if you do make sure you get EVERY DETAIL in writing and pay close attention to the sales pitches because it is just that a sales pitch. Once cash is received this store could care less about you as a customer. It took over a week to resolve this issue and the store even tried to refund us the difference in a check and make us wait for the check even though we paid in cash!!!!!!!!!!!!!!

Purchased a dining set. I was told it was authentic marble. I was lied to. Table was stained within a month. I was informed I cannot use warranty and I should not have water on the table! Sal, the salesman attitude is the worse I have ever seen in my life. I going to file a small claims in court. To many people have received the shaft from these joksters...

I purchased furniture from this company and did not receive all of my items and a portion of what I did receive was damaged. Over 29 phone calls to this company and 3 visits and still this company has not followed through with any of their promises and they wont let you talk to the manager. Do not buy from this company they are nothing but scam artists.

I purchased Black & White Sofa/Love seat set, not only delivery was 4 days late but merchandise was finally delivered they were olive green color and manager insists that was the furnitures I bought and refuse to refund my money. Manager lies through his teeth that he does not sell black and white furnitures. He lacks customer service skills big time. So take photos of anything you buy if you don't take it home the day you purchased.

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