Since 2001, Global Contact Service Agents (GCS) has helped clients achieve increased performance in the contact center with ...competent skills in management, staffing, and consulting. As a process oriented provider of agent-based and muIti-channel contact center solutions, we support commercial and government organizations in providing effective and cost efficient communication to consumers of...
GCS is a provider of integrated customer care solutions for major corporations throughout the United States. Based in Salisbury, N.C., the company is one of the top-five providers of direct insurance programs in the nation. It offers customers a wide variety of services in areas such as insurance, financial, telecommunications, political and bilingual. Some of its capabilities include automated...
Global Contact Services specializes in delivering quality customer interactions that increase customer acquisition, satisfaction and retention. Since our inception, we have been making and taking calls for many bank and insurance clients representing numerous products and services. Whether growing your business with custom tailored outbound acquisition, or delighting your customers with quality...