Do not expect Honesty from John:
My wife and I purchased a 2016 Bennington pontoon boat from this dealer. Dealer did not disclose that we could not have factor warranty transferred. Being first time pontoon boat buyers, my wife and I purchased a 2016 Bennington 22 SSRX X-XXX-XX from this dealer. We planned on having the Bennington warranty transferred into our name. Upon returning home to followup on the warranty transfer with the dealer who has to complete indicated transfer, I contacted the dealer. I was informed that this boat originally was purchased by another dealer who purchased it for 'other than retail sales' which apparently means for rent or other commercial use according to text message received 9-11-18 I explained to the dealer that this information would have affected our decision at the point of purchase had we known this. Basically we have been told there is nothing they can do. Not disclosing pertinent information that not only affects the issues related to warranty and potential resale of this boat to us is very serious. It is event that the dealer would understand that disclosing such information would hurt their ability to sell the boat therefore since we live almost 2000 miles away is seems that John the salesperson saw an opportunity to get rid of the boat. Update results from BBB failure to respond after 3 requests BBB Rating F look it up. Interesting how several positive reviews have showed up to counter facts which actually happened with us and others.
by Ed Payne on December 23, 2018
Great bunch of people and great Service!!:
I have done business with Guntersville Boat Mart for 30 years. I have never had a bad experience. They have always been fair and have always have always taken care of Servicing the boats I've purchased. People should try to remember they are open 7 days a week, and have several departments. They give up their family time to allow their customers to have it.
by Joey Talbot on August 09, 2013
Rent me at your own risk!:
I rented a pontoon boat from Guntersville Boat Mart on Memorial Day. Overall this was a terrible experience topped with terrible customer service. I will never recommend Guntersville Boat Mart to anyone nor will ever purchase anything from them again. To give you an idea of ALL that was wrong with the boat: The boat was not registered The horn did not work The Radio did not work The seats were torn The Bimini would not stay up The motor would not idol
by Cliff White on May 28, 2013