Made our day!!!:
Hoosier Tent was a great company to work with! They had wonderful customer service, we were provided with a cad drawing that we assited in the design of how are tent would be set up so when the delivery crew set up our tent we were able to set up our tables and chairs according to our layout. They delivered our rental equipment the Thursday prior to our Saturday wedding and didn't pick back up until Monday so we had plenty of time to clean up after the wedding. Overall this company did a wonderful job and I would recommend for any event!
by Brian Wuest on January 25, 2010
Poor Customer Service:
Equiptment was satisfactory, however service was far less than satisfactory. We left all equiptment was left in the same location as dropped off and they apparently couldn't find several chairs and a table. When my husband left work and went to the location, the table was sitting where we told them it would be. They were very unprofessional in handling this situation. They refused to offer any kind of compensation for my husband having to drive to the location to find the table for them in the exact location we told them it would be, which is where they left it for us. They told us they would charge us $150 for a 4 foot round table if they couldn't find it. They were also caught in two different lies. Very disappointing customer service.
by Tricia on July 30, 2009