coupon scam:
Have gone twice to the Jack Brown Cleaners at Bee Cave and 71 and used internet coupons. First time they did not put discount on order and questioned me like I had not given it to them. This time they didn't put it on again and clerk told us we had to come back to see Denise to get refund as none of the three in there knew how to do a refund. When husband went back Denise said there was an extra surcharge for all silk (not stated on coupon). To add injury to all there is a spot on the front of the dress that was not there when I dropped it off, but I was not about to let them have it back. Extremely poor customer service. BEWARE.
by Carolyn on September 06, 2008