great service got good deal:
bought car from k&s auto inc they helped me to get my car and was good experience to deal with sales manager i would recommend this dealer to friends and family thank you for the good deal
by md1235 on August 13, 2015
Bait and Switch, Photoshopped Defects-TERRIBLE:
We saw a car advertised online, went to see it, liked the car agreed to buy it. That day we put a down payment on the car. The car stated it was under warranty, it was clearly marked on the windshield, we took a picture of it and all visible conditions. Went back a few days later to finalize the payment, they removed the warranty from the car without telling us, essentially violating the original contract. It was clear bait and switch. So we took possession of the car and within 10 minutes realized the door was broken internally. Immediately we brought the car to a inspection facility where they determined the car was in an accident and needed serious repairs to pass. Repairs that would affect driver safety, not cosmetic repairs. Repairs worth more than a third of what we paid for the vehicle. We looked back at the original ad and realized they photoshopped out defects with the car that would have indicated there had been accident. We have photos that show the doctored images and photos of the car at the lot that we took to show actual conditions. We called the dealer to complain he told us he KNEW of the damage but he did not disclose anything to us. He knew the wheel control arm was damaged, the door was damaged internally, the locks didn't work and the front of the car was damaged. He refused a refund, refused a trade in.
by ashley478 on July 21, 2015