Terrible and didn't even eat there!:
Yesterday hubby and I went to Kaptain Jimmy's in Agawam for lunch (this would be our 3rd time. The first 2 weren't very good but thought, a year later, we'd give it another shot). We were seated by an obviously very hungover and rude hostess who's eye makeup had run dark streaks under her eyes. It took the waitress 15 minutes to get to us with menus and ONE glass of water. The breakfast buffet was still out even though it was 12:30 and breakfast was over. Busboys were sitting with patrons in booths (even with dirty tables all around us) and the wait-staff was severely under staffed. After 20 minutes our order still hadn't been taken so we had enough and walked out. Not one person acknowledged us leaving! What a terrible place to go.
by bartville on December 30, 2013