Just does not do a good job:
Where in Mobile, Alabama you can you get reliable car audio and back-up camera installation. Ken's Car-Tunes JUST DOES NOT DO A GOOD JOB I have beeen there 4 times for the same issued and it is still no fixed correctly. VERY POOR WORKMANSHIP. Can someone recommend a good audio installer in Mobile, Alabama other than Ken's Car-Tunes.
by A B on April 21, 2017
Go somewhere else if you value your car:
So last November I bought a set of JL Audio TR650-CSi due to my right front speaker in my car was blown. They had a decent sell for black Friday I figured why not. I had the install done a couple of days later which took all day to get my car done and was up there until after close. After I listened to the first song I knew something was wrong it still sounded horrible on both sides now not blown but vibration all throughout the doors. I took it back in multiple times over the next few weeks during these times each taking around 4 hours or more to look at it. Then they played ignorant like they couldn't hear the rattle when my girlfriend was standing right next to me saying she hears it loud and clear from outside the car. So then they made me buy dynamat . So I buy it with a guarantee this will resolve the issue, I'm up there again until a little after close at which point the installer breaks the clip for my driver side door handle and the plastic panel where you grab the door to close it. He uses a zip tie as a (temp) fix until they get the part from Honda. A week later they say they have it, I rush over on my lunch so they can fix it, just to find out they have the wrong part. You would think that would be the first thing you check before telling the customer you have it. Best part of the story is the dynamat did not fix my issue. They finally get my part a couple weeks later installed but never ordered the door panel they broke I guess they *forgot*. So I still have the issue and I go up there and Jerry and the owner I guess is who it was listens to my car. says they can't hear it even though it is very easy to hear and anyone else I let listen to it could hear it instantly throughout every song at some point. They offer me a 50 dollar partial refund and say they will look more into it to try and make me happy. I said well why not at least I get my money back for the dynamat that I shouldn't have had to pay for to begin with. I dealt with them all the way into February. So I leave it alone for a while was going through some life events well in August this year I realized I couldn't hear the tweeters. I look and ya they are not there. Apparently when they installed them if that's what you call it, I say they throw them in and hope for the best, but that's just from experience what do I know. Anyway Jerry confirms they fell inside the dash he gets them out of the dash and I hope properly installed them this time. Now at this point he can hear the vibration coming from the doors. I ask what they are going to do about it because it's not my fault it has the dynamat it was professionally installed by them. He says he doesn't know he has a frequency disc and I don't have a working disc player so he tells me he will try and get it in mp3 format so he can aux it in and find out what frequencies are causing this. He said he will call me in a week that was almost a month ago. I'm tired of this ridiculous situation. The only recommendations they've come up with so far was buy an aftermarket radio and amp and let them clean up the sound. I'm thinking you've got to be out of your mind if you think I'm going to let you do that especially since you would have to touch my dash which I kind of need in one piece, second you have to bypass the factory amp, and third and probably most important that's going to push more power to the speakers meaning more bass = more vibration = the original problem amplified. I had to stop myself from laughing and saying some things I would regret. I just needed a quick fix for a blown speaker which in all actuality I should have just left it that way sounds about the same. Absolutely the worst experience I've had with a company and would not recommend them even to someone I disliked.
by shawneebear on September 14, 2014