Dr G will never treat my son again:
My son has been a patient here for a couple of years. (Pflugerville location) When they only need a cleaning you tend to go for the convenience of location but this week he actually needed a procedure. For the most part the procedure went fine but during it my son's lip was torn. My son said he managed to get the word ouch out but that Dr G just continued with the procedure without stopping.
An hour after he got home his upper lip was swollen three times the normal size. The following day the lip was still swollen but I sent him to school. By noon he was coming home from school with a fever. At this point my parents had care of my son because I was traveling for work. They said they contacted Dr G's office and he was reluctant to see my son stating it sounded like no big deal. My parents insisted that he be seen again so we could find out if there was an infection. Dr G went straight into defensive mode and was more concerned about putting the fault on my son, saying "This looks like a classic sign of him biting his own lip when it was numb." I saw the injury, it appeared far more like a rip than a bite but that's not really the point. He said it wasn't infected but my mother pressed on saying it just didn't look right. Ultimately he did write a prescription for an antibiotic and sent them on their way.
The next morning my son woke up with his lip even larger, split open, and puss all over his face, mouth, and pillow. But according to Dr G this was not an infection. My dad proceeded to take my son to his pediatrician who of course confirmed it was infected. The truly disturbing part is she explained to my dad that the dosage Dr G wrote was basically for an infant. He simply appeased my parents by giving them a pointless prescription.
I'm pleased to say my son is on the mend now but certainly no thanks to Dr G who was more concerned for himself than my son.
by ffielder on October 13, 2012