Lasco Ford
2525 Owen Road
FentonMI48430
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Description
Lasco Ford is a Ford Dealership in Fenton, Michigan offering new Ford Cars, Trucks, and SUV's. Lasco Ford also has one of the best selection of used cars for sale in the mid-west with hundreds of vehicles in-stock at the most competitive prices. The Lasco Ford service department provides Michigan's best certified Ford mechanics at your disposal for maintenance, Ford Warranty work, Recalls, and more. The Lasco Ford Parts department is one of the largest in the nation with thousands of Ford parts available to ship across the nation right to your door. Look to Lasco today for all of your automotive needs ans save more on your next vehicle, repair, or Ford part.
Member Reviews
Another Ford Truck in the Garage:
Yep the headline says it all. I have been a Ford truck driver for about 20 years now. This makes my 8th Ford vehicle and 5th Ford F150! This is my 3rd purchase from Lasco. I initially purchased from them then the second time around didn't make a deal happen but I think it was really not their fault I wanted a specific truck and now I wish I would have ordered it, but, 2 trucks later here I am buying my 3rd one from them at their Grand Blanc, MI location. The staff was extremely helpful and kind. I really like both the Fenton and Grand Blanc guys, they know about the Ford product which is vital in my book. You guys will see me again!
Lasco Ford is highly unprofessional:
They were very rude to me from the moment I walked in. I had to wait fifteen minutes to even be approached by a salesperson while inside. I figured it was just because I was young, but when I brought my family in too they were still the same. The customer service there was awful. They didn't sit down with me at a computer and look at stuff, they run into their offices by themselves for like 20-30 minutes every time I had a question (very impersonal if you ask me), and every time the guy came back he basically gave me the same information over and over again. The whole thing took 4 days to do because of the way they handle customers there, and all 4 days my family and I were talked down to.
The car I bought had one price in it, one price online, and one price on the alternative website lascousedcars.com, so they weren't sure which price to charge me. I told them multiple times I was looking to get my monthly payment between $100-$200 dollars, and my salesman (Bruce King) brings back a payment plan outline where I would have been paying $500 for my car. (This is when my jaw dropped) They didn't start taking me seriously until I told them I planned on putting half the full price down. I had originally planned to have my grandpa cosign, and the whole time they were trying to talk me out of it. The manager, Jeff Schuler, even said something along the lines of "grandpa won't be around to help you out forever" and wouldn't give me the price quotes I asked for because the whole time he was trying to get me to buy without a co-signer (Which I ended up doing).
The third day, I was told that since I was so young (18), the only bank that would accept me was a place that tried getting me to pay 48% interest rate on top of raising the overall price of the car. After many more of Bruce's ludicrously overpriced quotes, they let me take the car for the day.
-The day I finally go in to buy the car, I call them at 9AM and ask them to have prices pulled up for me because I have to work later. Go in, nothing is ready and it takes all day AGAIN. Come to find out, another bank had actually been available to sign me for about 7% interest rate. When asked why they didn't reveal that to me the previous day Jeff's response was, "You guys just don't understand how the business works." (This angered me very much, but I really wanted the car). They also tried cheating me out of my trade-in by not showing it on the payment plan. I asked several times why it wasn't showing up on the quotes, and they assured me it was included. I demanded them to spell it out for me because I wasn't buying it. Come to find out, it wasn't included at all after 3 employees said it was.
I finally get back into the finance office and the guy, Showen Neusome, if we could possible hurry because I have to get to work soon. He cocks an attitude and says, "Wow, sounds like you guys have had a real s@!%!y time." (I informed him that I had). He starts checking his phone/texting and yelling at his friends across the hallway to get him snacks from the gas station while I'm in the room trying to get my car straightened out so I could leave for work, and it still wasn't finished by the time I had to go, so my mom had to drive the car off the lot for me.
-As if that wasn't enough, I got a letter in the mail saying my loan request was denied, (from a bank I didn't even go through) with a co-signer I've never even heard of! (They promised me they didn't send out my information to anyone when I was buying my car) I called Lasco to see what was up, and the first guy says the guy on my letter, (Lee Troy), has never been in Lasco. We ask to speak to his manager, and that the manager, Ryan Long, says, "Lee Troy? Oh that guy is in here all the time. S@!t, he could buy this place if he wanted." We asked why the first guy said otherwise, and his response is, "It was probably a mistake. If you're accusing us of something you better lawyer up." (Sounds a little defensive to me.)
My question: how do you accidentally send out my personal information after saying you didn't, with a cosigner's name that I have never heard of on it as well?)
I went through 5 different people from this place, all of them were rude and made it pretty obvious that they thought they could outsmart me. The blatant lack of respect was so off-putting to me that I felt like I had to make my story heard.
The car I bought had one price in it, one price online, and one price on the alternative website lascousedcars.com, so they weren't sure which price to charge me. I told them multiple times I was looking to get my monthly payment between $100-$200 dollars, and my salesman (Bruce King) brings back a payment plan outline where I would have been paying $500 for my car. (This is when my jaw dropped) They didn't start taking me seriously until I told them I planned on putting half the full price down. I had originally planned to have my grandpa cosign, and the whole time they were trying to talk me out of it. The manager, Jeff Schuler, even said something along the lines of "grandpa won't be around to help you out forever" and wouldn't give me the price quotes I asked for because the whole time he was trying to get me to buy without a co-signer (Which I ended up doing).
The third day, I was told that since I was so young (18), the only bank that would accept me was a place that tried getting me to pay 48% interest rate on top of raising the overall price of the car. After many more of Bruce's ludicrously overpriced quotes, they let me take the car for the day.
-The day I finally go in to buy the car, I call them at 9AM and ask them to have prices pulled up for me because I have to work later. Go in, nothing is ready and it takes all day AGAIN. Come to find out, another bank had actually been available to sign me for about 7% interest rate. When asked why they didn't reveal that to me the previous day Jeff's response was, "You guys just don't understand how the business works." (This angered me very much, but I really wanted the car). They also tried cheating me out of my trade-in by not showing it on the payment plan. I asked several times why it wasn't showing up on the quotes, and they assured me it was included. I demanded them to spell it out for me because I wasn't buying it. Come to find out, it wasn't included at all after 3 employees said it was.
I finally get back into the finance office and the guy, Showen Neusome, if we could possible hurry because I have to get to work soon. He cocks an attitude and says, "Wow, sounds like you guys have had a real s@!%!y time." (I informed him that I had). He starts checking his phone/texting and yelling at his friends across the hallway to get him snacks from the gas station while I'm in the room trying to get my car straightened out so I could leave for work, and it still wasn't finished by the time I had to go, so my mom had to drive the car off the lot for me.
-As if that wasn't enough, I got a letter in the mail saying my loan request was denied, (from a bank I didn't even go through) with a co-signer I've never even heard of! (They promised me they didn't send out my information to anyone when I was buying my car) I called Lasco to see what was up, and the first guy says the guy on my letter, (Lee Troy), has never been in Lasco. We ask to speak to his manager, and that the manager, Ryan Long, says, "Lee Troy? Oh that guy is in here all the time. S@!t, he could buy this place if he wanted." We asked why the first guy said otherwise, and his response is, "It was probably a mistake. If you're accusing us of something you better lawyer up." (Sounds a little defensive to me.)
My question: how do you accidentally send out my personal information after saying you didn't, with a cosigner's name that I have never heard of on it as well?)
I went through 5 different people from this place, all of them were rude and made it pretty obvious that they thought they could outsmart me. The blatant lack of respect was so off-putting to me that I felt like I had to make my story heard.
Great Ford dealer:
Willing to work with the customer and that is what counts. Take it from me, it will be worth your time doing business with them.
Bait and switch attempt:
I found a used honda fit listed for sale here. I emailed the dealership saying I was interested and then later that day called the dealership and asked when I could test-drive that car. The salesperson said I could test-drive the car the next day.
That day it was snowing pretty bad so I called in the morning and confirmed my appointment to test drive the car. I drove an hour in bad conditions to the dealership only to be told that the car had been sold either the night before or that morning, they were never clear on when exactly. They also said that someone had put a deposit down on the car a while ago, which makes no sense if they were still trying to sell it.
Bottom line is that they got me into their dealership by saying they had a car they didn't have and then tried to sell me other cars I didn't want. Huge waste of my time and money. Never deal with these sleazy used car scumbags.
That day it was snowing pretty bad so I called in the morning and confirmed my appointment to test drive the car. I drove an hour in bad conditions to the dealership only to be told that the car had been sold either the night before or that morning, they were never clear on when exactly. They also said that someone had put a deposit down on the car a while ago, which makes no sense if they were still trying to sell it.
Bottom line is that they got me into their dealership by saying they had a car they didn't have and then tried to sell me other cars I didn't want. Huge waste of my time and money. Never deal with these sleazy used car scumbags.
Information from the business
Lasco Ford is Michigan's Premier Ford Dealership, Offering new Ford Vehicles and Used Cars for sale!
Lasco Ford is Michigan's Premier Ford Dealership, Offering new Ford Vehicles and Used Cars for sale! Our service department works on all makes and models for brakes, batteries, tires, engines, transmissions, and more. The Lasco Ford body shop in partnership with Wright Brothers collision offers premier auto body repair.
IF WE DON'T HAVE IT WE'LL FIND IT
Lasco Ford is Michigan's Premier Ford Dealership, Offering new Ford Vehicles and Used Cars for sale!Your AXZ Headquarters
Lasco Ford is Michigan's Premier Ford Dealership, Offering new Ford Vehicles and Used Cars for sale!Your AXZ Headquarters
A/X/Z Plan Headquarters? Upto $2500.00 Trade-In, Push Pull Or Drag?
