Melody Toyota
750 El Camino Real
San BrunoCA94066
Payment Methods: Visa, MasterCard
Closed
- Sunday
- 9:00am-8:00pm
- Monday
- 8:00am-9:00pm
- Tuesday
- 8:00am-9:00pm
- Wednesday
- 8:00am-9:00pm
- Thursday
- 8:00am-9:00pm
- Friday
- 8:00am-9:00pm
- Saturday
- 8:00am-9:00pm
- Average Rating
- Total Reviews
- (63)
Recommended
0
Not Recommended
0
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Description
Victory Toyota of San Bruno is a leading Toyota Dealership serving San Francisco (SF), California and the entire SF Bay area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the San Francisco (SF) Bay area, including the cities of San Francisco, Oakland, Burlingame, San Mateo, Redwood City, Colma,...
Member Reviews
Rude and clueless:
If I could rate 0 stars, I would.
I called today to ask about a 2000 Lexus ES300 they had advertised on cars.com. I was put through to Robert who interrupted my every other word. I continued speaking with him because I was very interested in the car and had spent a fair amount of time researching the year/model for reliability. He assured me the car had not been sold and suggested I call his cell phone before heading over to make sure it was still there before I drove all the way down (I was coming from Concord). I did as he suggested and called his cell phone and he again confirmed the car was still available. I spent 45 minutes driving down there and when I got there, another man tried to help me. I let him know who I was waiting for and the car I was interested in. It turns out this gentleman (not Robert) was the manager. First he tried directing me to a Lexus SUV (not the ES300). Then he directed me to the ES330. Seriously, if you're the manager, shouldn't you know what a Lexus ES300 looks like?? Then he tells me the car is sold. Now I'm angry. I called Robert and he assures me the car is still there and he's sending over one of his associates. His associate arrives and tells me the first salesperson I spoke to was the manager and if he says the car is sold, then it is sold. That's just fantastic. I tried calling Robert again and suddenly he doesn't pick up the phone. His associate tries calling him with the same result. Then he tries paging Robert (he was in a different lot) and still Robert will not answer.
Thank you Melody Toyota & Robert for wasting an hour and a half of my time. Was the car ever available or were you just looking to pull a bait & switch? I'm tempted to call the BBB to investigate...
I called today to ask about a 2000 Lexus ES300 they had advertised on cars.com. I was put through to Robert who interrupted my every other word. I continued speaking with him because I was very interested in the car and had spent a fair amount of time researching the year/model for reliability. He assured me the car had not been sold and suggested I call his cell phone before heading over to make sure it was still there before I drove all the way down (I was coming from Concord). I did as he suggested and called his cell phone and he again confirmed the car was still available. I spent 45 minutes driving down there and when I got there, another man tried to help me. I let him know who I was waiting for and the car I was interested in. It turns out this gentleman (not Robert) was the manager. First he tried directing me to a Lexus SUV (not the ES300). Then he directed me to the ES330. Seriously, if you're the manager, shouldn't you know what a Lexus ES300 looks like?? Then he tells me the car is sold. Now I'm angry. I called Robert and he assures me the car is still there and he's sending over one of his associates. His associate arrives and tells me the first salesperson I spoke to was the manager and if he says the car is sold, then it is sold. That's just fantastic. I tried calling Robert again and suddenly he doesn't pick up the phone. His associate tries calling him with the same result. Then he tries paging Robert (he was in a different lot) and still Robert will not answer.
Thank you Melody Toyota & Robert for wasting an hour and a half of my time. Was the car ever available or were you just looking to pull a bait & switch? I'm tempted to call the BBB to investigate...
Information from the business
www.BuyAToyota.com
Melody Toyota is a leading Toyota Dealership serving San Francisco (SF), California and the entire SF Bay area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the San Francisco (SF) Bay area, including the cities of San Francisco, Oakland, Burlingame, San Mateo, Redwood City, Colma, and Hayward,...
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Experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our inventory comes with Sonic Price, eliminating the time-consuming negotiation process and delivering you an exceptional deal.
Experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our inventory comes with Sonic Price, eliminating the time-consuming negotiation process and delivering you an exceptional deal.
Experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our inventory comes with Sonic Price, eliminating the time-consuming negotiation process and delivering you an exceptional deal.
