Milwaukee-Handyman.com
12420 Birch Dr
BrookfieldWI53005
Payment Methods: Visa, MasterCard, Cash, Check
Closed
- Sunday
- Closed
- Monday
- 9:00am-5:00pm
- Tuesday
- 9:00am-5:00pm
- Wednesday
- 9:00am-5:00pm
- Thursday
- 9:00am-5:00pm
- Friday
- 9:00am-5:00pm
- Saturday
- Closed
- Average Rating
- Total Reviews
- (13)
Recommended
0
Not Recommended
1
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Description
Tags
* ACDelco Parts
* ACDelco Parts
Tips
Save Money: AAA members qualify for discounts.
Save Money:
AAA members qualify for discounts.
Member Reviews
Really nice people that might just rip you off:
I was having problems with my car and this was the first place I took it. After Mike had my car overnight, and charged me for a diagnostic, he told me the following:
1) I had a leak in my nearly-new water pump
2) my distributor needed to be replaced (and it would cost$ 300 just for the part)
3) my rear-brake drums were warped
4) my plugs and wires currently installed in the car were excellent quality and in great shape--even though I was suspect of their quality upon installation a couple years back--and Mike also said that the plugs and wires were not the cause of my engine problems.
Mike then proceeded to quoted me $1300 to fix my engine and get it running correctly.
Over a thousand dollars seemed steep, and this estimate just seemed a little strange.
So, I took my car to another shop for a second opinion. I went in and told them NOTHING about what mike said, nothing concerning my suspicions about what might be wrong, and nothing about being to another mechanic; I only asked them to do a diagnostic and tell me what was wrong with my car. Here, it only took them 30 minutes to drive my car, run a full diagnostic (no charge), and tell me my problem (mis-firing) and the cause...
The cause of the misfire? NO, NOT a worn-out distributor like Mike said, but a few worn-out wires that hooked into the spark plugs...and these wires were literally BROKEN and, as a result, no longer even connected to the spark plugs. Broken wires: This was the problem. At the second (honest) shop it cost me $220, and one hour, to replace all my spark-plugs and wires (with good quality ones), which included labor. And now my car runs GREAT. Misfire gone. Car solid. Acceleration excellent.
Later I also found out that it is not possible for brake drums to be warped (only rotors: as per honda dealer mechanic).
In retrospection I can only come up with two conclusions:
1) While doing the diagnostic, Mike missed the fact that plugs and wires were blown--which would indicate that this is a terribly inexperienced and unreputable shop.
OR
2) Mike found the problem (broken wires); he knew it was a relatively cheap and easy fix, and he hoped to make a lot of money for doing very little work.
I find it hard to believe that Mike could have missed the fact that the wires were BROKEN, because he told me that he inspected the plugs and wires and that they were all high quality components and not the cause of my engine trouble.
In light of everything I experienced with Brookfield Auto Care, I believe slick-Mike was trying to rip me off, but no matter the reason--whether Brookfield Auto Care is dishonest or incapable--I will NEVER return to this shop.
The only good thing I have to say about my experience with Mike at Brookfiled Auto Care is that my car was washed when I picked it up, and that Mike was SO nice when you talked to him; everything he said was sweet and positive, and he kept saying that he would make sure that I got the best deal...but in hindsight it seems like it was all lip-service.
Save yourself a lot of money by taking your car to someone reputable--a place other than Brookfield Auto Care.
I am SO glad I looked for a second opinion.
1) I had a leak in my nearly-new water pump
2) my distributor needed to be replaced (and it would cost$ 300 just for the part)
3) my rear-brake drums were warped
4) my plugs and wires currently installed in the car were excellent quality and in great shape--even though I was suspect of their quality upon installation a couple years back--and Mike also said that the plugs and wires were not the cause of my engine problems.
Mike then proceeded to quoted me $1300 to fix my engine and get it running correctly.
Over a thousand dollars seemed steep, and this estimate just seemed a little strange.
So, I took my car to another shop for a second opinion. I went in and told them NOTHING about what mike said, nothing concerning my suspicions about what might be wrong, and nothing about being to another mechanic; I only asked them to do a diagnostic and tell me what was wrong with my car. Here, it only took them 30 minutes to drive my car, run a full diagnostic (no charge), and tell me my problem (mis-firing) and the cause...
The cause of the misfire? NO, NOT a worn-out distributor like Mike said, but a few worn-out wires that hooked into the spark plugs...and these wires were literally BROKEN and, as a result, no longer even connected to the spark plugs. Broken wires: This was the problem. At the second (honest) shop it cost me $220, and one hour, to replace all my spark-plugs and wires (with good quality ones), which included labor. And now my car runs GREAT. Misfire gone. Car solid. Acceleration excellent.
Later I also found out that it is not possible for brake drums to be warped (only rotors: as per honda dealer mechanic).
In retrospection I can only come up with two conclusions:
1) While doing the diagnostic, Mike missed the fact that plugs and wires were blown--which would indicate that this is a terribly inexperienced and unreputable shop.
OR
2) Mike found the problem (broken wires); he knew it was a relatively cheap and easy fix, and he hoped to make a lot of money for doing very little work.
I find it hard to believe that Mike could have missed the fact that the wires were BROKEN, because he told me that he inspected the plugs and wires and that they were all high quality components and not the cause of my engine trouble.
In light of everything I experienced with Brookfield Auto Care, I believe slick-Mike was trying to rip me off, but no matter the reason--whether Brookfield Auto Care is dishonest or incapable--I will NEVER return to this shop.
The only good thing I have to say about my experience with Mike at Brookfiled Auto Care is that my car was washed when I picked it up, and that Mike was SO nice when you talked to him; everything he said was sweet and positive, and he kept saying that he would make sure that I got the best deal...but in hindsight it seems like it was all lip-service.
Save yourself a lot of money by taking your car to someone reputable--a place other than Brookfield Auto Care.
I am SO glad I looked for a second opinion.
Editorial Reviews
Editorial Review by Citysearch Editors:
Founded in 1925, auto-part supplier carries more than 200,000 items, including equipment for collision repair, heavy-duty truck supplies and accessories.
Information from the business
Online menus, items, descriptions and prices for Brookfield Auto Care - Business & Professional Services - Brookfield, WI 53005
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
Brookfield Auto Care is located at the address 12425 W North Ave in Brookfield, Wisconsin 53005. They can be contacted via phone at (262) 786-5000 for pricing, hours and directions.
Brookfield Auto Care has 2 employees.For more information contact Jim Dietich, Owner
For maps and directions to Brookfield Auto Care view the map to the right. For reviews of Brookfield Auto Care see below.
Brookfield Auto Care has 2 employees.For more information contact Jim Dietich, Owner
For maps and directions to Brookfield Auto Care view the map to the right. For reviews of Brookfield Auto Care see below.
