Moishe's Moving and Storage
32 Grand Ave Ste 101
BrooklynNY11205
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Description
Moishe's Self Storage is located at 32 Grand Ave, Brooklyn, NY. This business specializes in Storage and has 3 review(s) with a star rating of 4.3.
Member Reviews
Moishe is top quality safe storage solutions:
Moishe's self storage gives top quality safe storage solutions to clients in Brooklyn. It has 250,000 sq. ft of storage capability, with Temperature Managed and customizable designs. It is good way for retaining your possessions safe until you are ready for them.
Moishe's Self Storage:
According to me, Moishe's self storage provides top quality secure storage service to customers in Brooklyn. It has 250,000 square feet of storage capacity, with Temperature Controlled and customizable units. It is best way for keeping your belongings safe until you're ready for them.
horrible customer service:
you can't really mess up with a storage unit, right? wrong! i should have known from the moment i got my first bill when they charged me for blankets to wrap my furniture that were _mine_!
while your stuff is stored it is safe and although the hours aren't the most convenient, you can work around them. so in general my experience with moishes has been average/good until i tried to close out my unit.
i asked two separate reps at the facility (one in person 2 weeks ago and one over the phone) how i needed to go about shutting down my unit and both told me that all i needed to do was give them a verbal okay. nothing about needing to be at the unit in person, nothing about a form that needed to be filled out and both assured me that even if i wasn't there, my fiance (who's name was on the contract with full access) would be able to close out the account for me. well i have now been informed that those customer service reps for moishes were wrong and that i needed to be there in person and i needed to fill out a form in order to shut down the unit.
they treated my fiance like a lower class citizen when he emptied our unit and refused to give him the form that we were both told i needed to fill out. when i learned of the "new" policy i called and received some of the worst customer service of my life! the rep who answered the phone was rude, condescending and continued to talk over me and interrupt me so much so that i found myself screaming into the phone because i couldn't finish a sentence with out her interrupting. instead of staying quiet for one minute she hung up on me . i immediately called back and spoke with her supervisor, who while much nicer, also didn't address the fact that his employees are not aware of the unit cancellation policies.
avoid this place. it is totally NOT worth the hassle!!!
while your stuff is stored it is safe and although the hours aren't the most convenient, you can work around them. so in general my experience with moishes has been average/good until i tried to close out my unit.
i asked two separate reps at the facility (one in person 2 weeks ago and one over the phone) how i needed to go about shutting down my unit and both told me that all i needed to do was give them a verbal okay. nothing about needing to be at the unit in person, nothing about a form that needed to be filled out and both assured me that even if i wasn't there, my fiance (who's name was on the contract with full access) would be able to close out the account for me. well i have now been informed that those customer service reps for moishes were wrong and that i needed to be there in person and i needed to fill out a form in order to shut down the unit.
they treated my fiance like a lower class citizen when he emptied our unit and refused to give him the form that we were both told i needed to fill out. when i learned of the "new" policy i called and received some of the worst customer service of my life! the rep who answered the phone was rude, condescending and continued to talk over me and interrupt me so much so that i found myself screaming into the phone because i couldn't finish a sentence with out her interrupting. instead of staying quiet for one minute she hung up on me . i immediately called back and spoke with her supervisor, who while much nicer, also didn't address the fact that his employees are not aware of the unit cancellation policies.
avoid this place. it is totally NOT worth the hassle!!!
Information from the business
If you are looking for a state of the art secure climate controlled self storage facility with great space then contact us today.
Moishe's Self Storage Brooklyn provides customers with a wide variety of storage containers, perfectly suited for storage in... New York. Our storage units provide storage solutions for every client that requires New York self storage. Moishe's self storage space in New York State is affordably priced storage and we provide Manhattan, Brooklyn, Bronx with mini storage and 24-hour storage for...
Moishe?s Self Storage New York combines customer service and experience to create storage solutions that meet the needs of every client. With over 25 years of experience in our business, we understand that our clients have many different needs. We provide best of the service to the client and make there moving a painless experience.
Moishe’s Self Storage provides customers with a wide variety of storage containers, perfectly suited for storage in New York. Our storage units provide storage solutions for every client that requires New York self storage. Moishe’s self storage space in New York State is affordably priced storage and we provide Manhattan, Brooklyn, Bronx with mini storage and 24-hour storage for clients of all...
