Please avoid this company:
After reading these reviews, standard business practice with Naco Pools seems to be collect the final payment and then leave the rest of the work undone. They left many aspects of our pool unfinished and demanded their final payment through our mortgage company. Although the president of the company signed an agreement promising to return to finish the job, they literally took the money and ran. We reported them to the BBB but they are not members so nothing was done. We are currently considering filing suit.
Since they left (with property such as lights that we had already paid them for), we have had to make several repairs to their work, including two new filter systems and numerous new lights. Some of the work has been covered by their parts suppliers (who we have informed of the situation) and some have been out of pocket.
Please take my advice and avoid this company.
by Marcie Skonieczny on November 23, 2009
Never use Naco Pools:
Keep reading all these reviews, there are so many unhappy customers including myself. I want to warn everyone DO NOT USE NACO POOLS. My pool is half finished, shoddy workmanship, and totally unacceptable. These people will take your money and then never show up again. They do not return phone calls, see shoddy work pics above...
by Corvette on August 26, 2009
Fantastic Work:
This is the first company that I used when coming in from California. My brother has since used them and again the quality of the work is unmatched. Every brother in the company helped me through several changes I requested and exceeded my expectactions.
Alice Robinson
by adam on April 18, 2008