New 2 U Thrift Store

New 2 U Thrift Store is located at 115 E Tyrone Rd, Oak Ridge, TN. This business specializes in Thrift Stores.

As I was leaving the store to go find my wife and have her come in so that we could possibly buy a lot of DVDs and CDs and such, the apparently mother-daughter Mexican team manning the store were as seemingly nice in their sending me off as they were in receiving me into their store. Yet, as I was leaving, I saw an NES game system with controllers and a stack of games all sitting on a table, the ONLY items on that table. I asked the younger girl (assuming it was the older woman's daughter) how much everything was. She asked with surprise (pleasant surprise at the thought that I might buy all of that), "You want everything, all of that?!" I said, "Yes, I am interested in all of it." She said, "$40.00." I said, "OK, " and proceeded to make a phone call to my sister who I was going to buy it for to double-check to see if she wanted those items. As I was on the phone, the younger girl started taking away items off the table. The first things he took away was the only NES game still in its original box. Of course I was especially interested in that game. Then she took away the entire stack of remaining games. I was immediately suspicious that she took away the game in the box because, even after she took the stack of other games away and I imagined she might have misunderstood that I was for sure going to buy it and had accepted her offer and was preparing to pack my items in bags, she still kept the game that was in the box separate from the rest. When I had to go outside to get better reception on my phone and finished the call and returned inside, my first concern was that the game in the box was nowhere in sight. I proceeded to ask where it was, but the daughter remained silent and the mother wanted nothing to do with my pressing question but wanted to lock me into buying the games separate each at $5. Of course she had changed the terms (and had spoken in Spanish to her daughter right after she offered me $40 to buy the EVERYTHING on the table and right before the daughter began taking the games away to another location), but I just kept insisting she tell me what happened to the game that was in the box. The daughter never said anything, and the mother kept refusing to answer the question. Even worse, she insisted I did not know what I was talking about and that every game was in the stack (all the rest being in plastic cases). She did that about the first 20 times I asked where the other game was. Finally, she said, "Just forget about it." I refused to just forget about it. I continued to be nice, but then I pointed out that she changed the terms. Her demeanor changed. She became very angry and aggressive when I suggested she was playing me "dirty." She insisted what she was doing was "legal." I told her that by "dirty" I did NOT mean "illegal," but unethical. She then proceeded to go pick up the phone to call someone (pretending to call the Cops or a male family member?). I told her, "Forget you" and proceeded to leave. I told her that my wife and I might have bought $100 or so in stuff but she blew it by being stupid. She said I was being stupid. Anyway, she never would say what she did with that other game or had her daughter do with it. She had the audacity to act like I never saw it, and when I called her on that, she had the audacity to tell a customer to forget about it. She had the audacity to change the terms on the deal without being apologetic in the least. The daughter was happy to sell everything for $40, but the mother figured I knew the value of things and thought that she could get me to pay more. At yard sales you have, Mexicans will ask the price of something, like a Gymboree toddler's shirt, and when you say, "just .50 cents," they will put it back down, as if that is too much. They will constantly harass you to lower your prices. Yet, when you walk into their thrift stores, they will act like they are going to make you a good deal (on prices that are already very high such as at New 2 U, but will instead change the terms of deals and offers to attempt to get every dime out of you. This store has good stuff with high prices and terrible management. Stay away! I have never seen another thrift store like this anywhere, and I have been to COUNTLESS thrift stores all over the Southeast and Midwest spanning several states. They are unique in a very bad way.