Paul's TV: King of Big Screen

Paul's Tv, Llc was founded in 2006. Paul's Tv, Llc has 40 employees and estimated revenues of $3,800,000.00.

The store offers financing to qualifying customers on a range of TVs including plasmas, DLP and LCD flat screen panels.

Know Before You Go: The store offers financing to qualifying customers on a range of TVs including plasmas, DLP and LCD flat screen panels.

I spent close to $4000 at Paul's TV on a brand new 63" Samsung TV 1 month ago. The tv was efective and needed to be replaced and thats when everything went down hill very fast. Erika, Jodi and Lauren in customer service are the worst customer service respentatives ever. If you are someone already stuck with Paul's tv, fist off I am very sorry for you, and second, if you ever get anyone one of these idiots on the line, you are better off hanging up the phone immediatly!! In order to get my tv replaces, it took a month, yes I just barely got it switched out 12/6/09, 3 different scheduled appointments, way too many phone calls, and much to much wasted time! The incompetence of the customer service representatives baffles the mind. Each time an appointment was scheduled there was miscommunication between the customer service representatives and the technicians so that each time my time was wasted and my tv was not replaced. When my tv was finally replaced, even teh technicians complained that the customer service representatives were horrible and didnt know what they were doing. When the technicians can see customer service problems with customer service representatives and the management who hires and oversees these idots dont, there are major corporate problems with the company. NEVER buy from Paul's tv, if you do, you will be sorry. Best Buy and even Howard's have comperable pricing and their customer service is awesome!! DO NOT SHOP WITH PAULS TV>>>>>>EVER!!!!!!

I purchased a TV at Pauls TV. When I got home I realized I bought a

much larger screen then would fit in the living room. I cancelled

the delivery and planned to go back to the store on Monday to get a

TV with a smaller screen. On Monday I noticed my money had not been

transferred back into my account. Now it's been nine days later and

I still have not been refunded my money. Everytime I call customer

service they tell me the money will be refunded tomorrow. Today,

they told me they can't find the money. I guess you need to be male

to be King at Pauls TV.

Known as the "King of Big Screens," this specialty store sells only big-screen TVs and related accessories needed to create a home theater. Read More

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Paul founded Paul’s TV (and appliance at the time) over 46 years ago with a $1000 loan from a relative. Working out of one small store in La Habra, CA, Paul’s TV changed forever in 1978 with the introduction of the Big Screen TV.

Paul’s TV now has locations in Southern California, Colorado, New England, and Michigan. Our seven California / New England superstores coupled with our stores inside...

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