Pearle Vision

Caring for you and your eyes since 1961, the eye care experts at your Collierville Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most major vision...

The owner of this business, Tina, was soooooo very nice. The place is very, very small, and the selection is extremely limited, in both Collierville, TN and Hickory Ridge Mall in Memphis, TN. It is very clean. But when there were problems, she would not even return my phone calls. I am totally dissatisfied with my glasses, and they do not have any other, as the selection is very small... I now have to keep them at a cost of over $400. Before, I had thin wire frames. These are bright, plastic frames with shiny metal on the inside; I can't get used to them; they are distracting. The actual lenses feel very cheap. They are impossible to clean streak-free without using a lens cleaner. At all EyeMasters and LensCrafters stores, you get a 100% UNCONDITIONAL GUARANTEE. I think Lenscrafters has a 30-day guarantee and EyeMasters is 60-days. You can return them for a full refund even if you just don't like them. The national chain of Pearle states that they have a 60-day guarantee but only to adjust, not to give money back. The problem there is that the Pearles in Memphis say they are not bound by the national ads and guarantees, because they are a franchisee, not a corporate store.That apparently means that they can make their own guarantees. The Memphis stores have a conditional guarantee of 30 --- not 60--- days... and then, only for adjustments... not money back.

I made the mistake of using their In-House Optometrist to get a new RX. I knew they weren't right and told them so before I even left. but they told me it was right. After going to my Ophthalmologist, he said neither eye was corrected right. Pearle did remake the lenses. It takes them a up to 10 days to make your glasses, and if they are special, it can take longer than 10. Those are business days not consecutive.

No matter what the price difference is, if you aren't satisfied, it's much better to have gone to Lenscrafters or EyeMasters so you can get your $$$ back if it's not right. I also know that from experience, the lenses they use are of highest quality. I can't say that for Pearle Vision in Collierville, TN or Hickory Ridge in Memphis, TN.

BTW, We saw on Pearle's website the day we went to Collierville to get my glasses, that they had buy one, get 2nd free. I think it was sunglasses free. We forgot to ask about them. When we picked them up, after a long wait, we again forgot to ask. We arrived right at closing, so we hurried and picked them up. As we got in the car and they locked the door, there in the window was the sign about free 2nd pair.

I think it was unfair that they didn't even mention it, and let me pay over $400 for one pair. My fault for not demanding it, I know. Live and learn, people!

Caring for you and your eyes since 1961, the eye care experts at your Collierville Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most major vision...

Caring for you and your eyes since 1961, the eye care experts at your Collierville Pearle Vision pro.. read morevide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most...

Caring for you and your eyes since 1961, the experts at your Collierville Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Most major vision plans accepted, including EyeMed. Eye exams available by Independent Doctors of Optometry at or next to Pearle Vision in most states. Doctors in some states are employed by...

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At Pearle Vision, our customers are the heart of our business, and we make the optical experience better for them every step of the way. We...