Pet Extreme

Pet Extreme was founded in 2006, and is located at 1235 Shaw Ave in Clovis.

After much consideration my family and I had decided to purchase a large saltwater aquarium after successfully keeping a 12 gallon tank for several years. With money in hand and with great anticipation and excitement we entered the store with the intent on purchasing the biggest tank we could find and all of the support equipment necessary to maintain it. Upon entering the store and making our way over to the aquatics department one of the employees ran over to us and began to berate my six year old daughter for skating in the store. After I informed the employee that we understood, another gentleman made his way over to us and, in the most condescending and offense tone possible, told my daughter she was not to skate in the store and looked upon us with disdain before walking away. We were never asked if we could be helped.

My problem is not that we were asked not to skate in the store. I understand the liability issue and would have been more than happy of correct my daughter. It was the absolutely unacceptable, rude, and offensive manner in which my family and I were treated. Instead of celebrating our new venture I found myself consoling my six year old daughter who was reduced to tears by two employees that apparently were inconvenienced by our presence in the store.

Without making a scene, my family and I left the store and drove to one of the competitors where we found a friendly staff and happily spent $1,642.32 on a complete 100 gallon saltwater set up. (Tank, stand, hood, protein skimmer, etc.) Given the fact that the store was completely void of customers at the time when we were in, I’m guessing my purchase would have had at least a marginal effect on the sales figures for the day.

Call for detailsservice & selection unleashedvaccination clinic & adptions

Tags

Vaccination Clinic & Adoptions
Supplies
Pet Products
Small Animal
Reptile
Pet Nutrition
Full Service Grooming & Self Service Pet Wash