Start up:
Start up performed on 4/7/2020. Jim H and Sebastian C very proficiient and professional. Unfortunately , problems occurred which have to be repaired in a subsequent visit. It's a pleasure doing businaess with your company0.
by ralph harting on May 08, 2020
Watch your wallet.:
I have been using these guys for a few years and every year I say to myself "never again" they charge a crazy amount for basic things.. I just used them again for my spring startup. they only sent one guy which is fine except they charge 2$+ a minute!!!! if there were two people it would have been the same price. basically 125$ an hour is what i got charged for the one guy.. it took 2 hours and 34 minutes.. He had to clean out a few of the heads and there was a leak in the main line.. they charged me 95$ for a few plastic fittings that would cost 5$ at HD.. they said they use "professional grade" so thats why it was 95$... last year they had to add a float to my main line. they used one piece of 2 1/2" PVC and 4 elbows.. charged me almost 300$ in parts.. keep in mind, they did all of this with out giving me a quote in advance.. I would have refused if I had known.. This year they charged me almost 450$ for startup and the only parts were a few fittings.. CRAZY expensive.. and no amount of talking to them would get them to realize this.. customer service is terrible.. if the cost is going to be more than the 125$ cost then TELL ME FIRST so I can approve.. they never do.. I will NEVER use these guys again for sprinklers..
EDIT: They commented on another site where I left the same review, they said they are up front about costs and they are sorry I am unhappy, (really? I expected 125, to 200$ tops, only one guy there.. provide an estimate BEFORE WORK IS DONE) they also said they charge the 125$ per hour for a 2 man crew, I said that only one guy came out, they said it would have taken the same amount of time.. (no logic at all in that statement) the guy spent most of his time walking back and forth to different areas and to his truck, if there were two people, it would have taken much less time.. just cleaning out the heads alone would have been faster.... I digress, point is, 125 an hour for 2 man crew should not be charged when there is only ONE GUY..
by Joe J on May 05, 2017
Nope:
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by sheltonn on May 23, 2013
worst customer service:
Did not show up on schedule date. Did not call to cancel that date or reschedule. Just showed up before calling. Prices were too high. Do not trush them. Tried to find additional problems with system and additional cost. Which I rejected because I was not home. I was at work the day they showd up unannounced. I left work to see what was going on & was late getting back.Would NOT use again
by brettkelbley on October 02, 2014