Not Very Friendly at all!:
I would definitely not recommend them. Once you sign a lease they treat you with no dignity or respect. They are very rude and wouldn't know what customer service was unless they looked it up online. We had our house professionally cleaned and they did it again and charged us for it. You won't get much of your deposits back either. It will also take exactly 21 days to get your refund on your deposits. Better not to do business with them at all.
by Brett on October 21, 2011
Very helpful, and experienced:
These guys went out of their way to help me and they know their stuff. They didn't just tell me what I wanted to hear, but they were honest and followed through on all of their commitments to me. I'm a happy camper!
by Chet on March 25, 2010
Not military friendly to say the least:
Though they tout military knowledge and support, Spangler in anything but. Even if you are not military, I would rent through another company. We attempted to break our lease, and despite finding new renters and returning the property in better condition than we left it, we were charged 75% of our security deposit - "for the time and effort" spent by the President of the company "dealing" with us. When we asked for clarification, she told my husband we should "cut our losses" and move on.
I do not recommend them to anyone. We have lodged a complaint with the BBB.
by Christina on May 20, 2009