Great service:
I called with a problem, they responded the next day and fixed it. They helped me get the manufacturer to honor the warranty even though it wasnt their merchandise originally. Great service and great people.
by Dennis Brenner on December 01, 2013
DO NOT RECOMMEND - Not reliable and perform subpar work:
First year I have used their service. They came to open my pool and patch a rip. I had already removed the cover. The left a quarter sized area in the patch open therefore had to return. The patch was oddly cut and placed therefore making it obvious there was a patch. Then they didn't vacuum the pool. They left a 2 foot area on one side with the liner not attached fully to the top. After arguing and phone calls, they returned to fix the hole they left in the patch and then a 3rd visit to attach the liner. They still never vacuumed the pool, claiming they did it on the first visit and had pictures to prove it. When I asked to see the pictures, they could never produce. Unreliable and don't stand behind their work. You would think as a first time customer they would make a good first impression. They do not have pride in their workmanship and when I spoke with the owner, he just wanted to argue instead of trying to resolve the issue. Do not recommend.
by Steph47 on June 20, 2013
Great company !:
stardust pools fibre teched my pool about 8 years ago. the fibre tech has been great i haven't had any problems. I use there company to open and close my pool every year and they always do a fantastic job. I purchase all my chemicals from them there staff is friendly and knowledgeable. i wouldn't use any other company.
by diane on March 19, 2013