Dishonest and No Help:
No help from this people. Had a leak since first summer and was told it might be a bad indoor coil. Starn claims that York units have defective coils (blue fin type) . They were not able to find a leak on my unit. They were not able to find a leak on my neighbors unit either, but his was also empty on R-22. The tech opened a valve on the coil (on purpose, not knowing I was watching) and claimed he found a leak. Coil needs replaced he said, $725 (labor) and no warranty on new coil. How dishonest can these people be. If unit is out of labor warranty....fine. But help me solve my issue. You guys are the experts. Don't tell me, I'm on my own....don't tell me you don't care. Don't install another defective coil with no warranty. Don't lie about a leak if you can't find one, now I can't trust you. I asked the lady on the phone "How do I know the new coil won't leak" she said "how do you know your tires won't leak going down the road"....What kind of answer is that? Bloomfield Homes..... Find somebody else to install your HVAC systems...lowest bidder is not always the best.
by Cocopely on May 15, 2014