They shoveled snow...to the worst possible places.:
Got my roof shoveled by these guys. They buried the dryer vent, the oil intake tube, and put so much snow on the deck that the house started shaking and BOOMING (it was like a cannon going off; loud enough to frighten the dogs.)
We had the roof shoveled because we knew a rainstorm was coming. By the time my wife and I were able to begin removal from these areas, everything had turned to an icy crust that we needed to use a crowbar, the claw of a hammer, and a dirt shovel/spade to remove the mountains of snow. This is ongoing and has taken us almost as much time as they spent removing snow from the roof.
We now have cosmetic damage inside due to the pressure exerted on our deck, with cracks in the paint and separation of crown molding from the ceiling. We've called them repeatedly, but they do not respond to our calls.
by Matt Monteiro on February 27, 2015