They take your money, and will not come back to finish the work. Unethical company.:
I had the most unpleasant experience with Storm Tight. It is not an ethical company. It takes your money, and will not come back to finish the work. When the workers came to installed the windows, they installed one cracked window and one wrong type of window; and the rest of them were ok. They told me that someone from the company will come back to replace the two windows in 4 to 6 weeks, and demanded full payment. I paid them in full, thinking they will come back soon. But two months went by no one came back to replace the cracked windows. I called the company numerous times to finish the work, but I had been getting nothing but false promises, run around, and excuses. In fact, the company had such high turnover rate. I had to talk to so many different officers about my story, and on one seemed to know what is going on. Now it has been 6 months, and permit on the window will expire in about couple days. The broken windows are still not replaced.
The company offers lifetime warranty on these windows. I wonder what will happen if there is an actual hurricane, and many people's impact windows get broken. Will this company take the responsibilites to replace these windows? I can guaranty you from my bad experiences this company will give you the run around, and excuses from replacing your broken windows. When a company has such high turnover rate, the company is not stable. It can go out of business tomorrow and its warranties would not mean anything.
by HUI WEN TANG on February 03, 2015
awesome service:
i like to keep things short and sweet. i recieved 100% satisfactory service from this company. they were on time and completed the job ahead of scheduale. i would recommend Storm Tight Windows to anyone friends or family who have a window need.....
by conniesmith477 on May 08, 2013
A++++:
Great staff, great windows, great service
came back to these guys for my parents house and was treated very well. Would recommend to anyone!
by jcorsa2001 on April 29, 2013
We love our new windows from Storm Tight!:
The crew showed up early and did a good job putting our new windows in our home. It was really courteous of them to clean up so well when they were finished. We replaced half of our windows and plan to use Storm Tight again next year to replace the other half.
by JudyBo on January 31, 2013