Swat Towing

They towed my truck and boat from the parking lot in front of a vacant Basha's at 3:00AM, then demanded $500 cash to release it 8 hrs later. They said it was "2 units", even though the boat trailer was padlocked to the truck so they obviously had to tow it as 1 unit, their excuse for charging for 2 units is that they had to enter both vehicles' VINs in the computer system – as if that was such a lot of work. They also had the gall to tell me "we charged that much because that's what the city of Chandler allows," and you have to sign a form stating "I have paid this bill at my own request." Like you have any choice when they're holding your property hostage. There were lots of other people in line getting the same rude rip-off treatment, too. And when I drove off their lot, my power brakes were suddenly gone, which of course they deny any responsibility for. Just coincidence? $441 for a new vacuum brake booster, on top of the $500 tow. Yes, there is a small "No Overnight Parking" sign – at only ONE of the 5 entrances to the mostly-vacant strip mall, and that rule had never been enforced until a new property management company took over recently, there was no notice that the rule would now suddenly be enforced after 12 years of not being enforced. I found out later that per their contract with the property manager they are supposed to first tag your vehicle as a warning and then return 24 hrs later before towing it, they did not follow that procedure and towed me 19 hrs after I left it there. Don't believe their website, they are nothing but predatory bottom-feeders.