The Pet Stops Here

Since 1989 the company has been providing Pets And Pet Supplies.

I have a wheaten terrier and a main coon cat and the only people I trust to groom either of them is the staff of the Pet Stops Here. Sammy (my cat) has had horrible experiences at other grooming places including a 6 inch gash on his side. He is a difficult cat to groom and the Pet Stops Here is the only place capable of not injuring him. Sheila,my wheaten terrier, always looked like a schnauzer until I brought here to the Pet Stops and now she looks how a wheaten terrier should look like. I don't trust anyone but the staff of Pet Stops Here to groom my pets!

I can't help but share my personal experience here. I used to get my 2 Persian cats groomed at "The Pet Stops Here." They had a friendly staff and always did a good job. Unfortunately, on one occasion I ended up having a really bad experience with them.

They called me in the afternoon on the day I had dropped one of my cats off for his haircut, to tell me that the groomer had clipped off most of his ear! I was upset and devastated. I went to pick him up and they didn't even have anyone apologize to me when I got there! On top of it all, they still charged me full price!! I was so upset that I didn't know what to do at that moment.

I took my cat immediately to the vet where he had to have stitches and a shot of antibiotics. After 3 weeks of phone calls, faxes, and paperwork, "The Pet Stops Here" finally agreed to pay for his vet bills. They never refunded me the $80 I had paid for the haircut, after numerous requests. Needless to say, their new store is opening up one block from where I live and I will not be going there!

On Thursday July 5th 2007 I took my 2 cats to the groomers at “The pet stops here” in Bellevue, Washington. One cat required her coat to be trimmed to a short length, bathed and her claws trimmed. The other cat only required bathing and claws trimmed. We have used this business 3-4 times before with mixed results, however, neither of them was ever injured. On the 5th of July the story was very different. The cat that required her coat to be trimmed had to be rushed to the veterinarian with a 3-inch razor gash in her tail that required 13 stitches to close and some of her claws were damaged due to violent removal or forced submission to the bathing process. The other cat, which the veterinarian examined as well, had one claw completely ripped out of his paw and several of his claws were damaged and bleeding due to forcibly being bathed or violent removal from the bathing device along with a bruise on his nose.
Upon questioning of the groomers we were told that this is normal for cat grooming. This is unacceptable and never happened before. I feel they are covering up something and are dangerous to the pet population in general and should be punished for their lack of concern and care for our pets. When one brings their pets to such a place there is a sense of trust and confidence that the animals will be treated with kindness and compassion, none of these things occurred during the grooming session on July 5th. I can not begin to imagine what went on during this time, since the groomers are not offering any acceptable expiation one can only assume the worse. If the animal is uncomfortable with the process it must not continue.

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Voted #1 Grooming Salon and Boutique in the Seattle Area!- US Commerce

The Pet Stops Here is the only stop you and your pets will need to make for the well being and happiness of your pets. We are truly an all-in-one dog and cat store. TPSH is a place where your dogs and cats can be groomed and pampered in the most prestigious and luxurious grooming salon in the Pacific Northwest. We have highly trained and talented award winning groomers and always have...

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