Thornton's Auto Repair Inc

Thornton's Road Svc is located at 11240 Jefferson Ave, Newport News, VA. This location is in the Watkins neighborhood. This business specializes in Towing.

There should be a rule about giving yourself 5 stars.....and if the poster of that 5 star review comes off as angry, that is exactly what you can expect when you call them.

My daughter had he car towed...fine. They towed her car, that is their business, again, fine. I am stationed in Germany, my daughter had her purse in the car when it was towed, They refused to go the car to get her purse for her. Because the car was in my name, the ONLY way they would release it was with a MAILED letter with a copy of my ID.....and of course they charged by the day! So my daughter had no wallet for five days while I mailed a letter.....from Germany. I am sure there was another way to work this, but the people on the phone were incredibly rude and argumentative when i asked about that.

For all those who are angered by your car being towed should first check out your states towing laws before bad mouthing a family run business that is regulated by the state. From who, what, when and how much you can charge, the state has the say so. Not releasing cars to people who aren't on the registration... would you really want anyone to be driving your vehicle who didn't have permission??? Again, state law!!! Not Thornton's or any other towing company's doing!! All would be well if whomever would just park in the proper area instead of properly posted "NO PARKING" areas. And when you post negative bad mouthing, don't forget to mention all the foul and threatening language you used while on the phone. Good luck and happy parking.

Do not go here! They specialize in towing cars on Friday nights and holding the car hostage until Monday. They are not at their facility on the weekends and don't take calls - except from the police. They lie when confronted. The only recourse is challenging in small claims courts - and they know it. Stay away from this place! If they resort to such despicable tactics, you have to wonder about the quality of their auto repair work. They don't even warrant one star - but this site does not allow other choices.

DO NOT GO HERE!

Go to Shorty's instead, it's nearby on Nettles Dr.

Do not go here. They will try and cheat every dime out of you. The worst customer service imaginable. They charged my $332 simply for towing my car. Dishonest, expensive, rude. The worst you can imagine.

Thorntons Auto Repair Inc is located at the address 11240 Jefferson Ave in Newport News, Virginia 23601. They can be contacted via phone at (757) 595-1256 for pricing, hours and directions.

Thorntons Auto Repair Inc has an annual sales volume of 501K - 999,999. .For more information contact Jon Thornton, President

For maps and directions to Thorntons Auto Repair Inc view the map to the right....

Thorntons Auto Repair located at 11240 Jefferson Ave in Newport News, VA services vehicles for Oil Change and Lube, Towing Service, AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, Suspension Repair, General Maintenance, Wrecker Service, Tire Repair. Call (757) 595-1256 to book an appointment or to hear more about the services of Thorntons...

Foreign and domestic repairs. 24 hour towing. Family owed business since 1982. Used cars and used parts.