Tri State Landscape Supply
2864 Cincinnati Dayton Rd
MiddletownOH45044
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Description
"When you need steel, metal or other equipment for your next job, turn to Tri-State Fabricators, Inc., one of the best all-around metal and steel fabrication shops in the Cincinnati area. Founded by Dick Vogt and his three sons in 1983, Tri-State Fabricators, Inc. has grown to be one of the most trusted metal fabrication shops in the area. Offering a plethora of services -- steel fabrication,...
Member Reviews
Buyer beware!:
We contracted to have the ditch in front of our house that leads to a drain under our driveway re-graded and wanted it filled with large "cobble stones" rather than common creek rock (a mix of 1" and larger round rocks) or rip-rap (a coarse rock) but our contractor could only provide the common variety creek rock. Undeterred we called around and located Tri-State who allegedly stocked the larger Cobble Stones at a premium cost of ~50% more per yard plus trucking (they're 30 miles from our house) .
So to make a long story short...
1) I called Tri-State several times and spoke with Ashley (Brunk) Vonderhaar - who we now know to be "a principal" along with her brother Michael Brunk - because we wanted to make ABSOLUTELY certain they had the rock we wanted. Ashley assured me their Cobble Stones/Decorative creek rocks were 4" and larger and that the only thing smaller would be pieces broken off while loading or unloading.
2) Our contractor agreed to let me provide the rock so once the work was scheduled I called Tri-State and scheduled three 6 ton loads of their 4+ inch Cobble Stone to be delivered at a cost of $1047.96 which I had to pre-pay by CC. (~$785 for the rock + 3 delivery charges)
3) Their first load/delivery of "Cobble Stones" prompted a call from our contractor. Tri-State had delivered common 1+" creek rock - the same material our contractor stocks! I called Tri-State and spoke with Tony - the person I coordinated the delivery with. He felt badly but said his associates hadn't properly explained that their Cobble Stone was, in fact, common creek rock. In response I told him Ashley had assured me the Cobble Stones would be 4+ inches and that's what was required. He said he'd call the owner* to see what could be done. (*later ID'ed to be another sibling, Jason Brunk, of Brunk Excavating).
The bottom line is: Tri-State could not supply the Cobble Stones I pre-paid them to deliver so I cancelled the order. Ashley directed Tony to credit us 2/3 of the amount charged thereby charging us full boat for the load they'd delivered. I asked to speak to the owner but he never returned our calls (2 to his excavating company and 1 to Tri-State) .
Net/Net - we were misled then charged a premium + trucking for common creek rock. This was NOT a good "buying experience".
The good news is our contractor was able to supply the balance of the rock required (albeit common creek rock) which cost less per ton and there was no additional trucking charge!
UPDATE: 4 days later Mr. Brunk's delegate and mulch yard manager, Gaylan (sp?) Procter, returned my call, listened to what had transpired and basically said, "Too bad." He did offer to send a truck down to pick-up the 6 tons of creek rock and they'd refund our money. There was only one SMALL "catch"... WE HAD TO LOAD IT! Now THAT'S customer service!
So to make a long story short...
1) I called Tri-State several times and spoke with Ashley (Brunk) Vonderhaar - who we now know to be "a principal" along with her brother Michael Brunk - because we wanted to make ABSOLUTELY certain they had the rock we wanted. Ashley assured me their Cobble Stones/Decorative creek rocks were 4" and larger and that the only thing smaller would be pieces broken off while loading or unloading.
2) Our contractor agreed to let me provide the rock so once the work was scheduled I called Tri-State and scheduled three 6 ton loads of their 4+ inch Cobble Stone to be delivered at a cost of $1047.96 which I had to pre-pay by CC. (~$785 for the rock + 3 delivery charges)
3) Their first load/delivery of "Cobble Stones" prompted a call from our contractor. Tri-State had delivered common 1+" creek rock - the same material our contractor stocks! I called Tri-State and spoke with Tony - the person I coordinated the delivery with. He felt badly but said his associates hadn't properly explained that their Cobble Stone was, in fact, common creek rock. In response I told him Ashley had assured me the Cobble Stones would be 4+ inches and that's what was required. He said he'd call the owner* to see what could be done. (*later ID'ed to be another sibling, Jason Brunk, of Brunk Excavating).
The bottom line is: Tri-State could not supply the Cobble Stones I pre-paid them to deliver so I cancelled the order. Ashley directed Tony to credit us 2/3 of the amount charged thereby charging us full boat for the load they'd delivered. I asked to speak to the owner but he never returned our calls (2 to his excavating company and 1 to Tri-State) .
Net/Net - we were misled then charged a premium + trucking for common creek rock. This was NOT a good "buying experience".
The good news is our contractor was able to supply the balance of the rock required (albeit common creek rock) which cost less per ton and there was no additional trucking charge!
UPDATE: 4 days later Mr. Brunk's delegate and mulch yard manager, Gaylan (sp?) Procter, returned my call, listened to what had transpired and basically said, "Too bad." He did offer to send a truck down to pick-up the 6 tons of creek rock and they'd refund our money. There was only one SMALL "catch"... WE HAD TO LOAD IT! Now THAT'S customer service!
Information from the business
Miracle soilassisted landscape materialbulk & bag de-icing productsdelcing salt132660attr:gravelmulchtopsoil
Tri-State Landscape Supply Llc is located at the address 2864 Cincinnati Dayton Rd in Middletown, Ohio 45044. They can be contacted via phone at (513) 423-8723 for pricing, hours and directions.
Tri-State Landscape Supply Llc has an annual sales volume of 501K - 999,999. .For more information go to www.tslandscapesupply.com
For maps and directions to Tri-State Landscape Supply Llc view the...
Tri-State Landscape Supply Llc has an annual sales volume of 501K - 999,999. .For more information go to www.tslandscapesupply.com
For maps and directions to Tri-State Landscape Supply Llc view the...
Mulch Pricing We have three types of mulch to choose from. Our most popular is our Black Color Enhanced. Call us with any questions you have and we can help you choose the mulch that is right for you!-Topsoil-Mulch-Miracle Soil-Sand and Gravel-Assisted Landscape MaterialMaterial Pricing Looking to level out your yard, make a landscape mound or fill a huge hole? We have the material you are...
