My piano was not moved with care.:
I am not one to usually get upset.....but.....I called your company because all of your pictures show customer's pianos being moved with upmost care and all pianos being moved on dollys. Well.....mine wasn't. But instead it was pushed across the blacktop parking lot on it's wheels and definitely NOT on a dolly. I didn't pay $250.00 to have my piano moved without being covered and pushed across the unlevel parking log just because it had wheels. Are you serious????? And every customer and their items that they put in your care to move for them should be viewed as a priceless possession. Tell me why do you advertise your business on your piano moving website with ALL pianos you move for them being moved on dolly's. Every one of them are being moved on dollys. Why wasn't mine?? By the way......if you are moving possessions that belong to customers.....whether the piano is brand new or is 20 years old or so.....each item you move for customers should be viewed as priceless to you as they are to your customers. And my calling your company and sharing my frustrations with Becki and then with you the owner.....you only viewed my complaint as a $50.00 discount and that you were going to start moving per the customer's specifications. All moves should be moved per the customer's specifications and how they want their possessions moved. You don't decide that. Anyways, Is that all my concerns about how badly my piano is worth to you then there is a definite problem. All I can say is that if you advertise the moving of pianos on your piano moving website as each piano moved will be on a dolly then all pianos should be......then if not you are being deceptive to customers. The way you moved my piano today is NOT PROFESSIONAL AT ALL. I am quite upset.
by kaufmann627 on October 30, 2017
Highly Recommend:
Sal and his team moved me into a 2 bedroom apartment in 3 hours. He has his people trained well. They took care to ensure all furniture was moved carefully. They were efficient and gave me a fair price. Would definitely use again.
by thumpercakes on July 15, 2012
excellent service & reasonably priced:
We moved from Norfolk to Richmond recently. After calling more than a dozen local and big company movers, we zeroed in on Triumph after meeting Sal who looked at our apartment and gave us a reasonable estimate based on the stuff we had to move. The movers came in on time, worked quickly and delivered all items intact. The staff were very courteous, efficient and professional. It was a hassle-free move, and we will surely use their services for our next move! Definitely recommend them!
D&P
by DeeVee on August 05, 2011