They will RIP YOU OFF in a heartbeat.:
~$100 for two turn signal bulbs.
My young adult daughter went to another shop, had a failed inspection due to brakes and a motor mount which were fixed, but she decided to go to a different shop for the re-inspection.
Her friend suggested this place. She will no longer trust this friend's recommendations.
The lights were not a problem on the first inspection. I wish she looked at user reviews, because if she did and saw the previous blaring horrible reviews of this company, she may have thought about going somewhere else.
They couldn't find anything major with her car (it was already fixed), so they found something to be nit-picky- they told her the "amber" was flaking off the turn signal lights and would fail inspection. Mind you, they didn't fail at the other shop. She has been frustrated with trying to get her vehicle inspection done, couldn't reach me immediately to ask my opinion. She did talk to her dad- but it sounded like the whole light assembly was being replaced (he didn't know there was nothing wrong with the light assembly.) Once she spoke to me, after she told them to go ahead over the phone, I was so mad. It is obvious that it doesn't take $85 of labor to change two (non-burnt out) light bulbs on a 07 Ford. I called them up and they were very short- she verbally approved the work over the phone, and he said he is just going by what the repair guys tell him to charge for labor. I know they flat out took advantage of a young woman. I have her father calling them now ( who could have easily change the two $4 bulbs for her), and I doubt we will get a happy resolution with this- but I want to warn everyone else who ever might think of coming here to avoid them like the plague that they are.
Great expierence !!:
Under new management is correct. The new management is great and refreshing. Total different experience. Honest people with honest competitive pricing. Proof is in the pudding as they told me. Highly recommend.
Terrible, dishonest buisness:
I bought their groupon and took my vehicle here for an oil change and tire rotation. Later that day, I noticed that they did not change my oil filter! I did not live in the area and had to return home that night. I called the next day and told them about this. The manager claimed that they did change it. I asked them what brand they use so I could compare. The brand he told me did not match the brand that was still in my car (although I already knew this). He told me that there's nothing he can do since I don't live in the area. I called their customer service department who told me that they need to look at the car to determine whether the filter was changed. They offered a free oil change but I wouldn't accept it because I do not trust them with my vehicle. So now I have to take it to another shop and pay for someone else to change my filter. Never once did I get an apology. I will never be returning. I wouldn't be surprised if they didn't rotate my tires either. All I wanted is a refund and compensation for the money I have to spend on getting my filter replaced at another shop. The only helpful and kind person I talked to was a lady who works in the customer service center named Corissa.
Dishonest State Inspection!!!:
Stay away! Took my truck there for an inspection, they failed me for my parking brake and gave me some bogus explanation. I contacted the state police to fix my parking brake, just said it was a minimum of $85 for diagnostics and that it could be more once to clarify. Took my truck to another shop for a second opinion and it passed no problem. They wouldn't even tell me how much it would costhey got it taken apart. I will never take my vehicles to a Tune Up plus again. These are the types of shops that give mechanics a bad name.