Technician called prior to arrival, came right on time, explained problem, and discussed my options and reviewed costs prior to work.He was able to get the part and fix my unit later that morning. Very polite. Highly recommend.
Williamsburg Heating and Air Conditioning was the best company I've every dealt with. They were very honest, poilte, and knowledgable with my repairs to my old unit. I thought it would be better to save my old 20 year old unit, but with their help, I felt buying a new one would be the best idea. They didn't force me at all, even giving me different estimates whether to fix what I have or replace. Both estimates were very fair, givin that i've gotten other etimates from other companies, and they were the lowest for both. I even got a $1500 tax crediit for going with a 15 seer heat pump. That ended up being cheaper for that then a 13 seer from another company. When they came to install, they were very attentive to detail, as to not just install the units, but to make them look good as well! I have actually recieved comments from neighbors telling me that it should have cost me more for professional installation such as that! I would definitley reccommend them to anyone looking to replace their unit, or even repair their old one!