A Step In Time

3640 S Plaza Trl Ste 101 Virginia BeachVA23452

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Building Maintenance Services
by macraesbluebook on November 05, 2015 from macraesbluebook

Member Reviews

Complete fail:
Had flue inspected for real estate purchase. Technician said "minimal creosote build up" on his report and told then-homeowner that flue was in "good condition." Second inspection post-purchase by another company revealed significant creosote build up (we saw the bucket full) and multiple very large cracks and missing mortar in flue (there are photos). We are now stuck with a $2400 repair bill, which the sellers should have paid if the inspection had been done right the first time. Owner will NOT return calls or emails, sloughs it off onto the kid who runs the VA beach office, who offered to refund the inspection fee of $65, which is ridiculous. Also says technician could not see down the chimney because of spider webs. They can't be serious. Have contacted BBB, now going to the VA AG and am preparing a small claims suit. Unethical companies need to be held to account for the consequences of their laziness, incompetence and unresponsiveness.
by guitarman on June 23, 2014

Information from the business

full service chimney sweep that performs chimney cleaning, repairs, and chimney liner installation. Ask about our gutter cleaning and dryer vent cleaning services.
by foursquare on January 14, 2015 from foursquare
A Step in Time is located at the address 228 N Donnawood Dr in Virginia Beach, Virginia 23452. They can be contacted via phone at (757) 498-8000 for pricing, hours and directions.

A Step in Time has an annual sales volume of 501K - 999,999. .

For maps and directions to A Step in Time view the map to the right. For reviews of A Step in Time see below.
by chamberofcommerce on August 08, 2014 from chamberofcommerce